MAC Makeup Artists
International Shoppes, LLC - Sterling, Virginia, United States, 20166![International Shoppes, LLC](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at International Shoppes, LLC
Overview
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Overview
Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative duties.Responsibilities:Provide welcoming, personal, professional service to all Customers at all timesAsk questions, investigate preferences, listen to customer, make the experience interactiveSuggest group of appropriate products and/or colors to meet and exceed customers’ needsAssist customers with product/services selection and informationDemonstrate
effective communication skills, the well-executed and expedient application of makeup to achieve the look the Customer desires. Sample products as applicable.Inform customers of M·A·C consciousness programs and philosophiesObtain Customer data for M·A·C Addict book or other client list as requiredOn closing the sale, thank the Customer, invite the Customer to a future visit and process the transaction through the POS system.Meet your individual responsibility for your appropriate contribution to the team’s goals in term of service, sales and company objectivesKeep informed about products/company information/store informationPractice current good counter practicesActively participate in store theme days and events and new product launchesStudy the Skills Certification requirements and complete as many skill sets as appropriateActively participate in M·A·C training sessions and partnered store mandatory training sessionsActively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day’s businessMaintain a clean and organized work area.Maintain tester units in proper schematic order.Clean or replace any broken or damaged productsMaintain proper placement and condition of merchandise on counter, in stock room and maintained areas.Inform management of any store maintenance issuesInform management of any Health and Safety issues which might lead to accidentsComplete assigned projects such as counting expiration dates, batch codes on products, compiling information on transfers and RTV’s.Assist with inventory counts.Submit accurate time worked in voice response system in appropriate time periodComplete appropriate Customer correspondence as required.Adhere to proper security procedures regarding handling of cash and assetsAssist in stocking of all counter supplies and inventory on a daily basis as requiredAssist in merchandising and re-stocking all products on the floor in showcases and cabinets every morning and as needed throughout the dayArrange for product transfer from other stores if customer wants product currently unavailable at your counterCommunicate low on stock and out of stocks to Retail ManagerAssist in the proper rotation of stockOther duties as assigned by managementEducation & Experience:High School diploma, GED or High School Equivalence CertificateProven knowledge and selling experience with cosmetics.Minimum of one (1) year of previous customer service or selling experienceAbility to work in fast-paced environmentExcellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)Bi-lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)We are an Equal Opportunity Employer
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