Hotel Sales & Marketing Manager
Ethan Allen - Danbury, Connecticut, us, 06813Work at Ethan Allen
Overview
- Apply
Overview
Reporting to the Assistant General Manager, the Sales & Marketing Manager coordinates and executes items related to the marketing and sales operation of the Ethan Allen Hotel. Responsible for the management and solicitation of a designated market.
Essential Duties and Responsibilities:Oversee marketing strategies for the hotel via web, in-person events, trade shows, and cold calls.Plan, direct, organize, and control departmental activities such as telemarketing, outside sales calls, conducting walking tours, entertaining clients, developing, and soliciting new leads, presenting, and preparing written proposals and contracts.Develop and conduct persuasive verbal sales presentations to prospective clients.Supervise sales staff through account review, correspondence review.Gather, organize, and disseminate both written and verbal information regarding the specific requirements of client events to the appropriate departments and individual clients in a prompt, accurate, profitable, pleasant, and professional manner.Develop target lists and action plans for account solicitation. Assist in assignment and distribution of leads. Provide guidance in prospecting and qualifying potential leads.Develop and cultivate current and new relationships with local and business afar.Knowledge, Skills, and Abilities:
Minimum education level at High School diploma or equivalent.Minimum of three (3) years of hotel or equivalent sales experience.Strong knowledge of the geographic designated market, preferably Danbury area and the surrounding towns, and ability to travel throughout designated market in a timely manner.Effectively able to deal with guests and staff, some of whom will require high levels of patience, tact, and diplomacy.Strong forecasting and decision-making skill set.Professional appearance and manner.Adaptabilityto change in work area and hotel procedures.Willingness to learn new skills and/or improve on existing ones.Ability to solve routine problems that occur on the job and ask for help when necessary.Ability to maintain a positive guest and associate experience.Ability to book, contract, follow through, and finalize billing for groups or transient business.Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with the Ethan Allen team. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Ethan Allen associate is a guest relations ambassador.
Other details
Job Family HotelJob Function 2A ProfessionalsPay Type SalaryTravel Required YesTravel % 20Required Education High School
Apply Now