Growth Product Marketing Manager - Food & Beverage
Square - San Francisco, California, United States, 94199![Square](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
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Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
Food & Beverage (F&B) is Square's largest industry vertical. The F&B Audience PMM team drives all GTM efforts for this seller segment, all while leading multiple business transformation efforts across Square. We are looking for a Growth PMM to increase acquisition and retention rates among our target segments in the US. As steward of Square's flagship F&B solution set and largest seller base, you will focus on a) understanding who our sellers are and their jobs to be done and b) driving impactful growth experimentation and optimizations across paid and organic channels informed by rich seller insights. You will report to the F&B Audience PMM lead.
You Will:Develop the growth marketing strategy for Square's F&B products in the US with a focus on experimentation and optimization across paid and organic channelsUnderstand our sellers; conduct surveys, interviews, and product usage analyses to learn who they are, what they need, how our products meet their needs, and what other alternatives exist in the marketBe the voice of the customer and partner with Product Management, Design, Engineering, Seller Experience & Central Marketing to establish the US growth strategy and influence the roadmapMeasure growth program performance and improve results through continuous testingDevelop data-driven cross-sell strategies and upsell strategies to promote growth and retention
QualificationsYou Have:A BA/BS degree or equivalent practical experience8+ years of business/growth strategy and product marketing experienceCompetence in marketing fundamentals including customer insight development and executing go-to-market campaignsDeep understanding of traditional and latest channels used for acquiring and retaining customers, including some combination of SEM, programmatic Display, Paid Social, Video, and offline channelsFluent in testing methodologies and related advantages and limitationsPast experience with lifecycle marketing & funnel optimizationExperience working cross-functionally and influencing senior stakeholdersGenuine interest in and curiosity in helping small food and beverage businesses succeed
Additional InformationBlock takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $163,600 - USD $245,400Zone B: USD $152,200 - USD $228,200Zone C: USD $144,000 - USD $216,000Zone D: USD $135,800 - USD $203,600
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include healthcare coverage (Medical, Vision and Dental insurance), Health Savings Account and Flexible Spending Account, Retirement Plans including company match, Employee Stock Purchase Program, Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance, Paid parental and caregiving leave, Paid time off (including 12 paid holidays), Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees), Learning and Development resources, Paid Life insurance, AD&D, and disability benefits.
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.
While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.#J-18808-Ljbffr