Customer Service Conceirge - Fashion Island
Neiman Marcus - Orange, California, United States, 92613![Neiman Marcus](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Neiman Marcus
Overview
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Overview
Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other dutiesSwiftly manages escalated customer issues; partner with in-store leadership when required.Regular appointment partnership with Client Advisors - ensuring client engagement and providing forethought to customer expectationsPromote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues.
What You Bring
Minimum 1 year of experienceExperience in customer service or hospitality industries with proven ability to effectively promote products and servicesFamiliar with and able to use retail and mobile technologiesAssociates must be able to work a flexible schedule, which will include evenings, weekends, and holidays