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Assistant Service Delivery Manager at Vertisystem

Social Media Community & Influencer Coordinator - LA CA

PR: $31.88/HR

Location: Remote but worker must be based in LA due to sporadic meetings at event spaces or office locations

Duration: Full-time, 6-month contract with potential for extension

Join the leader in entertainment innovation and help us design the future. At the client, science meets art, and high tech means more than computer code. As a member of the Client’s team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. The Marketing department creates passion and relevance for the "Client Difference" driving sell-in and sell-thru of client enabled devices, services, content, and experiences across multiple constituents – partners, creators, consumers, and developers.

The client’s Social Team supports the growth of the business by inserting the brand into culture, driving education, awareness, and engagement at scale via inspiring content across platforms.

As the Social Media Community & Influencer Coordinator, you’ll support the day-to-day execution of our social content across the client’s cinema, TV, and home categories (streaming and live sports), working closely with the Sr. Social Media & Influencer Specialist to manage publishing workflows, creator logistics, and fan engagement. You’ll also contribute to influencer and community-building initiatives across other verticals — including music, auto, podcasts, live events, and evergreen content — where you’ll collaborate with team members to bring creator programs and fan-first content to life. From managing audience interactions and trend-driven moments to coordinating creator partnerships and cross-functional communication, you’ll play a critical role in helping the client show up authentically in culture. This role is perfect for someone who’s passionate about entertainment and pop culture, deeply in tune with online communities, and excited to help scale a growing creator program from the ground up. Equally important, this human should lead with kindness to have an outsized impact on the future of social at the client.

Key Responsibilities

1. Provides support across cinema, streaming, community management, and influencer logistics — with a focus on day-to-day publishing for cinema/streaming/live sports/home entertainment, creator coordination, fan engagement, and wrap reporting.
2. Community Engagement
1. Monitor and manage day-to-day community engagement interactions across all categories (DMs, comment sentiment sweeps, fan engagement) across all client-owned channels
2. Support community sentiment tracking and flag fan-driven moments or emerging themes
3. Influencer & Creator Management
1. Maintain organized logs of past and potential future creator/influencer engagements to support the development of a foundational influencer database
2. Manage internal approvals and project coordination for creator/influencer content, including routing assets and feedback between teams
4. Platform & Posting Operations
1. Support daily publishing tasks: scheduling and publishing content across platforms (Instagram, X, TikTok, LinkedIn, YouTube) using Sprout or native tools
2. Assist with caption input, link generation, quality control, and final checks pre-publishing
3. Ensure all posts meet platform specs, brand voice, and accessibility standards
4. Assist with creating and formatting creative assets (static/video) for client title releases as needed
5. Track studio and partner asks across campaigns, keeping calendars aligned and assets organized in internal libraries and Airtables
6. Manage timely delivery of content and approvals for cinema, streaming, live sports, home entertainment launches
5. Analytics & Reporting
1. Compile social analytics, capture post screenshots, and compile top-performing content data for assigned initiatives
2. Support reporting for fan engagement, social listening sentiment, and content performance by category using Sprout and native platform tools
6. Trend Monitoring & Reactive Content Support
1. Identify cultural trends and community-driven opportunities to inform reactive content
2. Brainstorm quick-turn content ideas and help prioritize what can move forward
7. Internal Team Support
1. Fulfill internal requests such as Box uploads, asset pulls, and Slack inbox triage
2. Assist in preparing decks, campaign recaps, and real-time stakeholder updates

Qualifications:

• 2–3 years of experience in social media, influencer, or community management roles for entertainment or consumer brands
• Experience coordinating influencer sourcing and logistics, and managing fan/community engagement across platforms
• Hands-on experience contributing to creative, innovative, social-first campaigns
• Experience creating static or video graphics using tools like Canva, Adobe Premiere Pro, and/or Adobe Photoshop for social posts across platforms such as Instagram, Facebook, and X
• Experience using social tools like Sprout or Sprinklr to publish and track performance of posts
• Proven ability to support social content execution across cinema, TV, streaming, evergreen content, and creator-led initiatives
• Early-adopter when it comes to trends, platforms, opportunities etc.
• Interest in film, streaming, and online culture; awareness of digital fandoms and creator communities a plus
• Available on occasion during off-hours or weekends for events as needed
• A deep understanding of the social ecosystem and how brands should participate in an authentic way
• Excellent communication, collaboration, and planning skills with meticulous attention to detail
• Proven ability to creatively problem-solve and achieve results in a fast-paced and dynamic environment, often on short deadlines

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Art/Creative and Marketing

Industries

Entertainment Providers, Broadcast Media Production and Distribution, and Technology, Information and Media