Membership, Marketing and Engagement Manager
Commonwealth Club of California - San Francisco
Work at Commonwealth Club of California
Overview
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Overview
Organization:
Commonwealth Club World Affairs Location:
San Francisco, CA Type:
Full-time (Hybrid) commonwealthclub.org About CCWA The leading national forum, open to all, for the nonpartisan discussion of public issues important to the membership, community, and nation. A nonprofit membership organization, Commonwealth Club World Affairs of California is the nation's oldest and largest public affairs forum. Each year, we bring hundreds of programs on topics ranging across politics, culture, society, and the economy to our members and the public, both in-person and via extensive online and on-air listenership and viewership. Position Summary We seek a dynamic and strategic Membership, Marketing, and Engagement Manager to spearhead the organization’s identification, acquisition, and stewardship of new, existing, and lapsed members. CCWA’s members are the organization's lifeblood, not only in terms of the dues, which provide important financial support, but more important, in fulfilling the organization’s mission for public outreach and participation. This position will report to the Vice President for Facilities and Private Events, who manages the guest services team. It will work closely with the Donor Specialist, the Director of Membership and Technologies, and others on the staff, as well as with outside consultants and contractors providing strategic support and services. This role is instrumental in meeting membership recruitment and retention goals, cultivating member relationships, and managing annual fund campaigns. The ideal candidate is a seasoned membership, marketing, and engagement professional with a passion for civic engagement, a proven track record of increasing and retaining membership at prior organizations, a solid working knowledge and familiarity with database software packages and CRM systems, and the warmth and interpersonal skills to cultivate relationships with members and to inspire support for our mission and organization. Key Responsibilities
Engagement and Outreach: Develop and implement outreach initiatives to attract diverse audiences, build meaningful connections, grow the organization's visibility and brand, and expand CCWA’s reach within the Bay Area community and beyond. Strategic Leadership: Work closely with senior management, an outside consultant, and a volunteer committee to develop and execute comprehensive membership acquisition strategies and campaigns. Membership Acquisition, Retention, and Cultivation: Build strong relationships with current, lapsed, and new members. In-Person Member Cultivation and Connection: Personally oversee and drive membership recruitment, retention, and relationship-building on-site, especially at events. Membership-related Events: Plan and oversee membership-centric events to enhance engagement and generate revenue. Team Collaboration: Work closely with the Co-Presidents, the Board of Governors, and other colleagues to align and implement membership goals. Regular Processes: Ensure that communications to members and member prospects are fresh and persuasive. Messages and Materials: Help to construct messages and materials for outreach. Data and Reporting: Maintain membership records, analyze financial performance, and provide regular progress reports to leadership. Stewardship: Ensure timely and meaningful recognition of membership retention. Grant Management: Identify, apply for, and manage grant opportunities to support membership-related activities. Qualifications
Bachelor’s degree in business, communications, marketing, or a related field. 5+ years of experience in nonprofit membership, marketing, engagement, and fundraising. Proven success in meeting or exceeding revenue goals. Significant experience with Microsoft 365, Patron Manager or Salesforce Non-Profits, and other business applications. Exceptional communication, presentation, and relationship-building skills. Strong organizational and project management abilities. Knowledge of membership recruitment and retention techniques. Passion for civic engagement and socio-political issues. Additional Qualifications (Preferred but Not Required)
Experience working with regular and higher-level members and donors in the Bay Area. Established network within nonprofit, philanthropic, corporate, or government sectors. Why Join Us At Commonwealth Club World Affairs, you’ll be part of a vibrant team dedicated to uplifting and shaping informed public discourse. This is an exciting opportunity to contribute to impactful programming and help build a sustainable future for a respected institution. Commonwealth Club World Affairs is committed to the principles of Equal Opportunity Employment and encourages applicants of different backgrounds, cultures, genders, experiences, and abilities to apply. A diverse workplace is essential to the Club’s work, and women and people of any gender or gender identification, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans are strongly encouraged to apply. The salary range for this position is $80–90,000 per year.
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