Aug 26, 2024Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together.Summary:Responsible for creating and managing innovative GTM events to build and accelerate pipeline. Will work effectively with clients, internal teams, industry organizations, and external vendors to flawlessly deliver world-class events to meet NA goals. Our ideal candidate should thrive under pressure and have a passion for event production and logistics.Key Responsibilities:Responsible for NA Tier 1 Genesys and 3rd party events program management and execution on behalf of Genesys.Contribute to event playbooks and sales activation kits.Contribute to sales communications (newsletters, event snapshot etc.).Responsible for NA event calendar.Be the conduit between Global Events, Field Marketing and other internal teams.Track budget costs throughout a project and communicate scope changes that affect the budget.Gather and track ROI, engagement analytics, and feedback to consistently assess opportunities for improvement.Requirements:Bachelor's degree in marketing or related field or 3+ years of experience.Knowledge in conference and trade show project management is essential, from strategy, messaging, design, logistics, vendor management, budget, live and virtual execution to post-event analysis.Strong program, project, and time management skills - highly organized, detail-focused, results-driven, accountable with the ability to handle stress and last-minute, urgent requests.Excellent budgeting, negotiation, and vendor management skills.Experience working in a dynamic environment and track record of successful execution of multiple events with opposing priorities.Exceptional interpersonal skills; experience developing relationships with internal partners, third-party vendors, and customers.Cross-functional and collaborative mindset.Consultative approach to questions, concerns, and issues.Motivated, positive attitude and results-oriented.Knowledge of Salesforce, Asana and other MarTech is preferred.Ability and willingness to travel and work extended hours on occasions as necessary.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$70,200.00 - $137,800.00Benefits:Medical, Dental, and Vision Insurance.Telehealth coverage.Flexible work schedules and work from home opportunities.Development and career growth opportunities.Open Time Off in addition to 10 paid holidays.401(k) matching program.Adoption Assistance.Fertility treatments.More details about our company benefits can be found at the following link:
https://mygenesysbenefits.com .If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. Visit
www.genesys.com .Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com.This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.Helping diverse candidates find great careers is our goal. The information you provide here is secure and confidential.We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.
#J-18808-Ljbffr
See details and apply
Marketing Manager, North America Events