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Credit Union Leasing of America (CULA) is one of the fastest growing companies in San Diego and a leader in its market. CULA has been providing indirect auto leasing services to credit unions since 1988, successfully deploying auto leasing programs nationwide. In order to make an application, simply read through the following job description and make sure to attach relevant documents.We are seeking a Re-Marketing Administrator responsible for contacting lessees nearing the end of their lease terms, discussing future options, coordinating vehicle logistics, and managing lease turn-ins. The role involves analyzing inspection reports to maximize vehicle options and noting damages, as well as coordinating transportation to auto auctions using advanced software. Monitoring inventory levels to prevent vehicles from slipping through the cracks is also key. Responsibilities and Duties : Contact lessees to discuss end-of-term options Set accurate callback dates and update statuses in the system Initiate inspection processes with inspection companies and follow up until completion Utilize knowledge of company products / services to process customer information efficiently and respond diplomatically to inquiries and complaints Communicate with customers via phone or email to meet company standards Stay current on market conditions, products, and technologies Maintain organized electronic files Trace and expedite past-due lease terminations to ensure satisfaction Organize nationwide vehicle transportation with auction logistics Resolve transportation issues promptly Book lease return vehicles to maximize options Collaborate with remarketing and customer service departments Assist with the end-of-sale process Perform other related duties as assigned Qualifications : Organized, self-motivated, with strong time management skills Excellent communication and customer service skills Ability to work effectively in a fast-paced environment Ability to prioritize and work independently Strong knowledge of MS Office, especially Excel Knowledge of vehicles and the automotive industry is a plus Adaptability to changing work environments Job Type :

Full-Time Compensation and Benefits : Base pay of $40,000 to $60,000 annually, depending on experience and location Comprehensive benefits including Medical, Dental, Vision, Life Insurance, Long-term Disability, FSA, 401K matching, Employee Stock Ownership, Wellness Programs, and more Additional perks such as Metro Reimbursements, discounts, and paid time off Equal Opportunity Employment : We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. We are committed to equal employment opportunity and providing reasonable accommodations during the application and interview process.

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