Director, Healthcare Custom Content
Clarivate Analytics US LLC - Philadelphia, Pennsylvania, United States, 19124Work at Clarivate Analytics US LLC
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Overview
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.We are looking for a Director of Content Custom Projects to work within consulting, product and sales where you will identify areas of improvement in customer delivery.Experience, education, skills, and accomplishmentsBachelor's degree in life science or a related field.10+ years of experience in content management or leadership roles, preferably in the field of Life Sciences10+ years of experience managing or leading teams in remote environment.Proven experience in working in a matrix environment.Strong understanding of the Life science and healthcare landscape, including the needs and challenges faced by key players (pharmaceutical industry, researchers, etc).Deep knowledge of the US Healthcare system and market.Demonstrated success in defining key metrics, driving innovation, and delivering content at higher quality, on time and within budget.What will you be doing in this role?Liaison across LSH content teams & acrossfunctions to solve delivery needs out ofestablished data product for each product lineUnderstand the What , define the How and when , onboard necessary experts andcoordinate deliverySocialisethe expertise at LSH levelMonitor evolvingneeds from an LSH perspectiveCoordinate TL and marketing relatedneeds and promote work conductedManage customer queries out of regular helpdeskInstil a culture focused on execution and performance. Set clear goals, track performance metrics, and drive the teams towards achieving delivery milestones and business objectives.Collaborate and build strong partnerships with cross-functional teams, including technology, product, marketing, sales, and customer support, to ensure effective coordination and alignment.About the team:This role reports to the VP of Content and will be part of a global team of content, operations and data enrichment leaders. The team represents diverse subject matter expertise who collaborate across the business to deliver insight for our life science customersHours of WorkRegular business hours with some flexibility to attend global meetings virtuallyThis position can be performed hybrid near our site in Philadelphia or NashvilleClarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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