Studio Manager - Fair Oaks Job at Orangetheory Fitness - West Coa...
Orangetheory Fitness - West Coast Fitness - Chicago, IL, United States, 60290
Work at Orangetheory Fitness - West Coast Fitness
Overview
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Overview
Direct Supervisor: Regional Sales and Operations Manager
Location: 95628
COMPANY DESCRIPTION
West Coast Fitness
West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, Sacramento, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We focus on our amazing and talented team and emphasize the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach.
JOB DESCRIPTION
The position of Studio Manager (SM) is integral within the West Coast Fitness (WCF) organization. They are responsible for the oversight of their designated studio with a focus on sales and operations. This full-time position demands a top-tier leader to maintain and grow the overall success of their studio. The SM is responsible for creating a positive, high-energy, respectful OTF studio environment. The SM is responsible for maximizing sales profitability, streamlining studio operations, and supporting recruitment/optimal staffing within the studio. The SM will report to the Regional Sales and Operations Manager/Regional Team. This is a salary-exempt Monday-Friday role (with periodic exceptions for working weekends) with monthly bonus opportunities.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Foster the Orangetheory community and culture inside and out of the studio
- Develop and execute new member acquisition and retention plans alongside the marketing team
- Proactively address your studio’s hiring needs
- Recruit, hire and develop a stellar sales team
- Ensure all company-wide initiatives are executed in/out of the studio
- Acknowledge your team’s wins and show gratitude
- Provide feedback and coaching to your team when necessary
- Oversee the onboarding, training, and development of new hires
- Be an expert on studio-specific and company-wide operational procedures and policies
- Demonstrate a solution-oriented mindset and ability to execute within company standards
- Coach your team on time management and prioritization of tasks
- Ensure OTF brand standards are being followed and communicated
- Ensure studio-level goals & operating budgets are achieved
- Perform monthly evaluations of Sales Associates/Assistant Studio Managers
- Plan, attend and help execute a minimum of (1) community event per month
- Strategize and execute a Monthly Marketing Plan
- Attend quarterly Regional Sales Workshop
- Ensure that the facility is clean and operationally sound
- Provide and maintain the highest level of customer service
- Must possess the ability to resolve conflict
- Engage and monitor Slack Communication
QUALIFICATIONS
- Education: Bachelor’s Degree in a related field preferred
- Knowledge + Experience: Minimum of 1-2 years of previous sales experience; minimum of 3-5 years of retail or equivalent management experience; minimum 2 years of recruiting, hiring, and developing experience; experience in the Health and Fitness Industry preferred
- Soft Skills: Self-motivated and driven sales professional; excellent communication and organization skills; ability to effectively give training presentations; intermediate computer skills; ability to work flexible schedules as needed
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is regularly required to use hands to signal, handle, or feel, and must occasionally lift and/or move up to 80 pounds.
BENEFITS
- Medical, Dental, and Vision Insurance
- Additional Benefits: FSA/HSA; 401k, parental leave, PTO, Covid sick pay
- Free access to all Orangetheory classes nationwide
- Deep discounts on all OTF retail and technology
- Opportunities for career growth
- Discounted fitness and wellness certifications
- Company-provided secured laptop
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel will be expected.
AAP/EEO Statement: Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.
Job Type: Full-time, may include weekends and holidays