Parloa
Head of Global Content and Communications (f/m/d)*
Parloa - New York, New York, us, 10261
Work at Parloa
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Overview
Head of Global Content and Communications (f/m/d)* As
Head of Global Content and Communications (f/m/d)*
you will design and execute a strategy that positions Parloa as a global AI thought leader, driving business impact through high-quality content, PR, and social media. You will build and lead a high-performing, agile team, ensuring excellence, credibility, and strong brand awareness. This role requires hands-on execution, particularly in PR, alongside strategic leadership and innovation.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. YOUR MISSION: Content Strategy : Develop and implement a global content strategy focused on business value, AI thought leadership and amplifying core messaging. Content Production : Build and manage a scalable content engine leveraging internal and external resources to deliver high-quality, timely content. Thought Leadership : Lead the creation of white papers, industry reports, and strategic content aligned with business goals. AI-Driven Approach : Promote AI-powered tools to enhance content creation efficiency and innovation. SEO & Social Media : Drive SEO strategy and oversee social media initiatives to improve content visibility and engagement. Global PR Leadership : Manage PR campaigns, agency relationships, and media partnerships to expand brand reach and credibility. Performance Insights:
Track and analyze metrics to optimize content, SEO, and PR strategies while staying ahead of industry trends. WHAT YOU BRING TO THE TABLE: Extensive Content & Comms SaaS Experience : At least 7 years in content strategy and global PR roles within the SaaS industry. Leadership Excellence : Proven track record of building, coaching, and managing high-performing, agile teams. Strategic Vision : Strong ability to design and drive an industry-leading content and comms strategy that aligns with business objectives. Hands-On PR Expertise : Demonstrated success in managing global PR efforts, including agency management and editorial tasks. SEO Success Track Record : Proven ability to develop and execute a comprehensive SEO strategy that drives measurable results. Enthusiasm for AI : Passion for AI, with experience in leveraging AI tools to enhance content creation and operational efficiency. Collaboration : Exceptional interpersonal skills, with the ability to work closely with stakeholders from cross-functional teams, media, journalists, C-level executives, and strategic partners. Editorial Excellence : Strong editorial and writing skills, ensuring quality and alignment with brand messaging. NICE TO HAVE: Proficiency in German : Proficiency in German is a big plus. WHAT'S IN IT FOR YOU? Be part of a dynamic, driven team of over 35+ nationalities with flat hierarchies and a collaborative company culture. Hybrid work environment - we believe in hiring the best talent, no matter where they are based. Attractive compensation package with equity options. Training and development budget which can be used for conferences and attending development courses. Flexible working hours, 28 vacation days, and workation opportunities. Regular team events, game nights, and other social activities. A beautiful office with flair in the heart of Berlin or Munich. Your recruiting process at Parloa: Recruiter video call → Meet your manager → Challenge Task → Leadership Assessment → Meeting the team/stakeholders → C-level interview Salary Range: $154,000 USD - $210,000 USD Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. *
We provide equal opportunities to all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. Seniority level Executive Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet
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Head of Global Content and Communications (f/m/d)*
you will design and execute a strategy that positions Parloa as a global AI thought leader, driving business impact through high-quality content, PR, and social media. You will build and lead a high-performing, agile team, ensuring excellence, credibility, and strong brand awareness. This role requires hands-on execution, particularly in PR, alongside strategic leadership and innovation.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. YOUR MISSION: Content Strategy : Develop and implement a global content strategy focused on business value, AI thought leadership and amplifying core messaging. Content Production : Build and manage a scalable content engine leveraging internal and external resources to deliver high-quality, timely content. Thought Leadership : Lead the creation of white papers, industry reports, and strategic content aligned with business goals. AI-Driven Approach : Promote AI-powered tools to enhance content creation efficiency and innovation. SEO & Social Media : Drive SEO strategy and oversee social media initiatives to improve content visibility and engagement. Global PR Leadership : Manage PR campaigns, agency relationships, and media partnerships to expand brand reach and credibility. Performance Insights:
Track and analyze metrics to optimize content, SEO, and PR strategies while staying ahead of industry trends. WHAT YOU BRING TO THE TABLE: Extensive Content & Comms SaaS Experience : At least 7 years in content strategy and global PR roles within the SaaS industry. Leadership Excellence : Proven track record of building, coaching, and managing high-performing, agile teams. Strategic Vision : Strong ability to design and drive an industry-leading content and comms strategy that aligns with business objectives. Hands-On PR Expertise : Demonstrated success in managing global PR efforts, including agency management and editorial tasks. SEO Success Track Record : Proven ability to develop and execute a comprehensive SEO strategy that drives measurable results. Enthusiasm for AI : Passion for AI, with experience in leveraging AI tools to enhance content creation and operational efficiency. Collaboration : Exceptional interpersonal skills, with the ability to work closely with stakeholders from cross-functional teams, media, journalists, C-level executives, and strategic partners. Editorial Excellence : Strong editorial and writing skills, ensuring quality and alignment with brand messaging. NICE TO HAVE: Proficiency in German : Proficiency in German is a big plus. WHAT'S IN IT FOR YOU? Be part of a dynamic, driven team of over 35+ nationalities with flat hierarchies and a collaborative company culture. Hybrid work environment - we believe in hiring the best talent, no matter where they are based. Attractive compensation package with equity options. Training and development budget which can be used for conferences and attending development courses. Flexible working hours, 28 vacation days, and workation opportunities. Regular team events, game nights, and other social activities. A beautiful office with flair in the heart of Berlin or Munich. Your recruiting process at Parloa: Recruiter video call → Meet your manager → Challenge Task → Leadership Assessment → Meeting the team/stakeholders → C-level interview Salary Range: $154,000 USD - $210,000 USD Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. *
We provide equal opportunities to all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. Seniority level Executive Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet
#J-18808-Ljbffr