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Part-Time Seasonal Library Assistant – Library Experiences

1 week ago Be among the first 25 applicants

Summary
We are looking to hire 2-3 employees as Summer Library Assistants to provide an outstanding library experience for our community during the library’s busiest season. These are part-time, seasonal positions, with candidates working 12-15 hours/week during the months of May-August 2025. Interviews for this position will be held (virtually) mid – April.

• Do you enjoy providing top-notch customer service?
• Do you love connecting people with great books, programs, and services?
• Does the idea of creating a welcoming atmosphere for our community excite you?

The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive.

Who We're Looking For

• You are friendly, engaging, and optimistic; working with the public is one of your favorite things.
• You love books and are comfortable recommending all kinds of books to all kinds of people.
• You are a team player who thinks quickly on your feet.
• You are comfortable using, troubleshooting, and assisting in the use of computing devices; including desktop, mobile, and emerging technologies.

This is a temporary appointment from May 12 - Aug 30, 2025. The Town may choose to extend the term of employment beyond Aug 30, 2025.

Essential Functions

• Provide outstanding, knowledgeable customer service. Be friendly, helpful, responsive, and engaged. Contribute to a welcoming, comfortable environment.
• Help people access and discover physical and digital library resources. This includes curating reading lists, creating displays, and assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, displaying, and repairing materials.
• Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading/viewing/listening recommendations, giving instructions, and updating database records.
• Assist with library programs or Town initiatives. May include public programs, seasonal campaigns, and strategic initiatives.

Minimum Qualifications

An equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the duties of the job.

Formal Education

BA

Experience

Minimum 1 year of experience in a customer service environment. Library or bookstore experience preferred.

Supervision

May occasionally direct or monitor the work of volunteers or interns.

Knowledge Of

Town and Library policies and procedures. General office computing systems and technologies.

Ability To

Positively interact with a diverse clientele. Interpret and communicate library policies and procedures. Model Town RESPECT values. Accomplish detail-oriented tasks. Solve problems and make sound decisions.

Physical Demands

This work is performed sitting, standing, walking, squatting, reaching, pushing, and bending. It requires a high degree of dexterity. It requires lifting 10-15 pounds.

Work Environment

This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.

Certification & Other Requirements

Full-time employees are required to have a valid NC Driver’s License, Regular Class C.

Application Questions

1. Please share with us an example of a time when you provided superior customer service. Please be specific.
2. From the position description, what about the position interests you and how has your experience helped prepare you to succeed in this role?
3. Are you available to work 1 weekend day and one evening shift (till 8pm) each week as part of your regular schedule?
4. Are you available to work Saturdays?
5. Are you available to work Sundays?
6. The hourly rate of pay for this position is $18.68. If offered the position, will you accept this hourly rate?