Police Communication Supervisor
University of Pittsburgh - Pittsburgh, Pennsylvania, us, 15289![University of Pittsburgh](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at University of Pittsburgh
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Overview
- Pennsylvania-Pittsburgh - (23008578)The primary purpose of the police communication supervisor position is to provide supervision, guidance, and training to police dispatchers. This role impacts the effectiveness of Public Safety through radio communications, telephone communications, automated data systems, and monitoring security alarm systems and closed-circuit television systems within the police communications center. It also impacts law enforcement and security efforts of the University of Pittsburgh Police Department.Job Summary
The police communication supervisor provides supervision, guidance, and training to police dispatchers. This role ensures effective Public Safety through various communication systems and monitoring efforts.Essential Functions
Manages the Communications Unit and directly supervises communication specialists.Ensures high levels of satisfaction and retention by implementing quality control measures.Observes and documents the work of each communication specialist, providing corrections and training as needed.Develops and enforces policies and procedures for the Oakland Campus and Regionals.Conducts annual performance evaluations and develops training programs to enhance personnel knowledge and decision-making.Trains personnel on the ENS system and manages ENS messages, social media posts, and website updates.Acts as a media liaison until additional communication support is available.Fills in as needed and operates as a dispatcher, facilitating communications among emergency teams.Monitors media, including social media platforms and news sources, to provide relevant information for message development.Schedules and approves time off and monitors scheduling.Investigates complaints concerning dispatchers and recommends disciplinary actions as needed.Participates in crisis management and tabletop exercises to improve crisis preparedness.Physical Effort
Minimal effort.Minimum Requirements
Minimum Education Level Required:
Bachelor's DegreeMinimum Years of Experience Required:
2Will this position accept substitution in lieu of education or experience?
A combination of education and relevant experience will be considered.Required Licensure/Certification:
APCO certifiedAdditional details about Required Licensure/Certification:
Minimum two years of experience; APCO certified, Bachelor's degree.Work Schedule
Work schedule to vary.Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.Hiring Range
TBD Based Upon QualificationsRelocation Offered
NoVisa Sponsorship Provided
NoBackground Check
For position finalists, employment with the University will require successful completion of a background check.Child Protection Clearances
The following PA Act 153 clearances and background checks are required prior to employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity, and diversity. EOE, including disability/vets.
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