Prime Healthcare
Director of Switchboard Communications
Prime Healthcare - Chicago, Illinois, United States, 60290
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Director of Switchboard Communications
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Prime Healthcare
Prime Healthcare, headquartered in Ontario, California, is an award-winning health system operating 45 hospitals and over 300 outpatient locations across 14 states, providing more than 2.6 million patient visits annually. With nearly 50,000 employees and physicians, it is one of the nation’s leading health systems. Fourteen of its hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. We are actively seeking new members to join our corporate team!
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Prime Healthcare is an equal employment opportunity employer. We prohibit discrimination and harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other protected category by law. Know Your Rights: EEOC Rights. Responsibilities
Oversee the communications department activities and resources. Manage the communications staff and ensure departmental goals align with organizational objectives. Develop staffing plans, policies, and procedures for the Answering Service and Switchboard. Manage telecommunications equipment, service requests, and billing processes. Monitor budgets and financial operations related to communication services. Maintain positive relationships with physicians and office managers. Qualifications
High school diploma or equivalent required; Bachelor’s degree preferred. Minimum 5 years of leadership and supervisory experience in a Switchboard/Answering Service setting. Effective communication and interpersonal skills. Customer service experience required. Ability to respond quickly in emergencies and manage interactions professionally. Willingness to travel within the Chicago area and work flexible hours. Compensation ranges from $66,560 to $96,408 annually, including wages, benefits, and other compensation. Exact offer depends on experience, education, and credentials. Additional Details
Seniority level: Director Employment type: Full-time
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Director of Switchboard Communications
role at
Prime Healthcare
Prime Healthcare, headquartered in Ontario, California, is an award-winning health system operating 45 hospitals and over 300 outpatient locations across 14 states, providing more than 2.6 million patient visits annually. With nearly 50,000 employees and physicians, it is one of the nation’s leading health systems. Fourteen of its hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. We are actively seeking new members to join our corporate team!
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Prime Healthcare is an equal employment opportunity employer. We prohibit discrimination and harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other protected category by law. Know Your Rights: EEOC Rights. Responsibilities
Oversee the communications department activities and resources. Manage the communications staff and ensure departmental goals align with organizational objectives. Develop staffing plans, policies, and procedures for the Answering Service and Switchboard. Manage telecommunications equipment, service requests, and billing processes. Monitor budgets and financial operations related to communication services. Maintain positive relationships with physicians and office managers. Qualifications
High school diploma or equivalent required; Bachelor’s degree preferred. Minimum 5 years of leadership and supervisory experience in a Switchboard/Answering Service setting. Effective communication and interpersonal skills. Customer service experience required. Ability to respond quickly in emergencies and manage interactions professionally. Willingness to travel within the Chicago area and work flexible hours. Compensation ranges from $66,560 to $96,408 annually, including wages, benefits, and other compensation. Exact offer depends on experience, education, and credentials. Additional Details
Seniority level: Director Employment type: Full-time
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