Principal Associate, UX Designer
Capital One Financial Corporation - Long Island City, New York, United States, 11101![Capital One Financial Corporation](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Capital One Financial Corporation
Overview
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Overview
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.What You’ll Do:You’ll be asked to handle a variety of responsibilities, including:Collaboration & Connection
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences.Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience.Advocating for the customer through human-centered design methods, including: discovery, research, whiteboarding sessions, and user testing.Championing prioritization of design-centered product enhancements grounded in research and analysis.Connecting with design community peers by learning, sharing, and teaching.Working with partners and teams across various geographies.Embracing and advocating for an experience mindset - this is as important to the work as the results.Participating in hiring by reviewing resumes, conducting interviews, and attending consensus.Discovery & Delivery
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams.Participating in end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studies.Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes.Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines.Supporting effective storytelling and presentation of visual concepts to various stakeholders.Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.
Basic Qualifications
At least 4 years of experience with user experience design and user experience research.Preferred Qualifications
Bachelor’s degree or military experience.Advanced degree, training, or certifications in User Interface design.Designing for cross-channel experiences.Experience working within an established design system.Familiarity with design and prototyping tools, such as Sketch and/or Figma.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location:New York City (Hybrid On-Site): $134,100 - $153,000 for Pr. Associate, Design.This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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