RR Donnelley
Creative Account Director (Investment Banking)
RR Donnelley - Queen Creek, Arizona, United States, 85142
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Overview
RR DONNELLEY Creative Account Director (Investment Banking) in PHOENIX, Arizona
Company Description:
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: This role is part of RRD's Global Outsourcing Division, supporting a financial services client in an outsourced capacity. Responsibilities: Primary point of contact for Americas Creative and lead strategic solutions that elevate client experience. Maintain strong, long-term client relationships with key stakeholders. Manage the US teams and set objectives. Translate big picture strategy into finessed execution from empowered teams. Provide direction to push work and elevate team's skills. Simplify complex information into compelling storytelling that drives business results. Organize and lead monthly and quarterly business and client meetings, ensuring SLAs and KPIs are met. Work closely with global colleagues for consistent delivery of presentation services. Adhere to facility procedures, operations, and protocols. Master knowledge of the client's business, competition, and industry trends. Provide strategic operational improvements and facilitate execution. Ensure all deliverable deadlines are met, particularly for high-profile/Tier 1 projects. Collaborate with recruiting to ensure right talent is hired and monitor onboarding and training processes. Detect issues requiring escalation, assess risks, and strategize mitigation plans. Manage vendor engagement and relationships. Map training needs for all team members and work with management to deploy training programs. Conduct performance evaluations and provide feedback for direct reports. Identify new opportunities for upselling or cross-selling additional services. Work with RRD Director on P&L and expenses related to teams, analyze account performance, identify areas for improvement, and implement optimization strategies. Qualifications: Bachelor's degree in a relevant area (Design or Creative Arts preferred). At least 5+ years of experience in financial services or a related field preferred. Enthusiasm, aptitude, organizational skills, and a willingness to learn. Strong reasoning and problem-solving skills. Proactive attitude and exceptional interpersonal skills. Excellent organizational, negotiation, and leadership skills. Outstanding critical thinking and problem-solving skills. Ability to work under pressure while meeting deadlines. Ability to interact with clients and teams effectively. RR Donnelley is an EEO/AA including Vets and Disabled Employer. RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company's policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or any other status protected by applicable federal, state, or local law.
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Company Description:
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: This role is part of RRD's Global Outsourcing Division, supporting a financial services client in an outsourced capacity. Responsibilities: Primary point of contact for Americas Creative and lead strategic solutions that elevate client experience. Maintain strong, long-term client relationships with key stakeholders. Manage the US teams and set objectives. Translate big picture strategy into finessed execution from empowered teams. Provide direction to push work and elevate team's skills. Simplify complex information into compelling storytelling that drives business results. Organize and lead monthly and quarterly business and client meetings, ensuring SLAs and KPIs are met. Work closely with global colleagues for consistent delivery of presentation services. Adhere to facility procedures, operations, and protocols. Master knowledge of the client's business, competition, and industry trends. Provide strategic operational improvements and facilitate execution. Ensure all deliverable deadlines are met, particularly for high-profile/Tier 1 projects. Collaborate with recruiting to ensure right talent is hired and monitor onboarding and training processes. Detect issues requiring escalation, assess risks, and strategize mitigation plans. Manage vendor engagement and relationships. Map training needs for all team members and work with management to deploy training programs. Conduct performance evaluations and provide feedback for direct reports. Identify new opportunities for upselling or cross-selling additional services. Work with RRD Director on P&L and expenses related to teams, analyze account performance, identify areas for improvement, and implement optimization strategies. Qualifications: Bachelor's degree in a relevant area (Design or Creative Arts preferred). At least 5+ years of experience in financial services or a related field preferred. Enthusiasm, aptitude, organizational skills, and a willingness to learn. Strong reasoning and problem-solving skills. Proactive attitude and exceptional interpersonal skills. Excellent organizational, negotiation, and leadership skills. Outstanding critical thinking and problem-solving skills. Ability to work under pressure while meeting deadlines. Ability to interact with clients and teams effectively. RR Donnelley is an EEO/AA including Vets and Disabled Employer. RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company's policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or any other status protected by applicable federal, state, or local law.
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