IDR Inc.
STAFF UX RESEARCHER
IDR Inc. - CA, United States
Work at IDR Inc.
Overview
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Overview
The Staff UX Researcher will drive research that shapes experiences for the Sales Organization. Ideal candidates will be experienced embedding research into product roadmaps and applying customer-centered research techniques to product definitions and designs to drive measurable improvements. They'll use mixed methods to uncover insights, influence product strategy, and improve seller workflows through AI-driven innovation.
Top Skills:
- 7+ years’ experience as a UX Researcher – Applying customer-centered research techniques to product definitions, designs, & roadmaps to drive measurable improvements.
- 2+ years’ experience as a UX Researcher supporting Sales Organizations – Strong understanding of sales workflows, CRM tools, lead management, deal cycles, etc.
- Expertise in qualitative and quantitative methods, including: User interviews, usability testing, information architecture, surveys, concept testing, statistical analysis, benchmarking, and data analysis.
- Must have a portfolio showcasing research impact, methodologies, and actionable insights.
Ideal Skills:
Understanding of agentic AI and how it enhances seller efficiency.
Master's degree in Cognitive Science, Psychology, HCI, or related field (or equivalent experience).
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets.
- Employee Stock Ownership Program.
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance.
- ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row.
PandoLogic. Keywords: UX Researcher, Location: Santa Clara, CA - 95055.
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