Communications Specialist – Office of Economic and Workforce Deve...
Zuckerberg San Francisco General - San Francisco, California, United States, 94199Work at Zuckerberg San Francisco General
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Overview
Full-timeJob Code and Title: 9774-Senior Community Development Specialist IFill Type: Permanent ExemptThe City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military, and veteran status, or other protected category under the law.About the Office of Economic and Workforce Development (OEWD)The Office of Economic and Workforce Development advances equitable and shared prosperity for San Franciscans by growing sustainable jobs, supporting businesses of all sizes, creating great places to live and work, and helping everyone achieve economic self-sufficiency. OEWD’s programs are responsible for strengthening San Francisco’s many diverse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper, and ensuring a continually high quality of life for all San Franciscans.Appointment Type : Permanent Exempt (PEX) Appointment. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.JOB DESCRIPTIONUnder the direction of the Communications Director, the Communications Specialist position will manage the creation and the coordination of broad-based marketing and outreach initiatives through traditional and multimedia strategies and tools. The position will manage projects and work collaboratively across all Divisions within OEWD, city departments, community organizations, partners, and external stakeholders including the business community. The role includes the development and implementation of communications and marketing strategies such as the production of print and digital outreach materials that align with Department goals and objectives with equity and inclusivity. It includes the monitoring, tracking, and analysis of data to inform strategies that raise awareness and drive engagement of departmental campaigns, programs, and projects. The specialist will also serve as a spokesperson, craft talking points, and assist with media relations.Key Responsibilities:Assist in the development and implementation of communications strategies and align priorities across the agencyManage marketing strategy and maintain, strengthen, and enforce the agency’s brand style guideManage update and enhance online tools including websites (sf.gov), web applications and features and social mediaLead development and production of outreach materials including fact sheets, brochures, annual reports, budget reports, newsletters, flyers and posters, video/audio productions, and other multimedia materials for external audiencesServe as a spokesperson for the Department; advise the Department on public communications and media relations strategy, and develop, coordinate and implement community and media strategies that promote and respond to programs and policiesIdentify and coordinate with divisions on proactive story opportunities for media pitches and placement and for other marketing materials including for the website and social mediaLead and project manage the preparation and content development of publications and other documents such as press releases, advisories, fact sheets, briefing notes, website content, editorials, social media, budget reports, and brochure updatesIdentify and organize events including meetings, workshops, press conferences, speaking opportunities and other special events and or campaignsPrepare press materials, talking points, and key messaging that promote department policies and programsConduct research, track, and analyze data and analytics to measure performance and impact of marketing programs including from digital tools and make recommendationsSynthesize the collection of communications and marketing data to effectively communicate the outputs/outcomes to key managersDevelop, administer and track communications related budgetsBuild relationships and work closely with internal and external stakeholdersAssist with multilingual outreach, as neededMay supervise interns and vendors, as needed.Perform related duties and responsibilities as assigned.DESIRABLE QUALIFICATIONSStrong communication, relationship management, analytical, project management, organizational, and interpersonal skills, with experience conveying technical information to clients/the public.Knowledge and experience with media and ability to story tell.Ability to work with minimum supervision in a team environment, to manage and meet multiple deadlines with high detail and accuracy efficientlyExperience in community engagement or community development work in San Francisco neighborhoodsAbility to work with the public, governmental agencies, and community organizations in a tactful, diplomatic manner; prioritize and manage projects to achieve established goalsAbility to be proactive, collaborative, strategic, and solution-oriented.Ability to handle sensitive cases with discretion and tact and respect the right of privacy and maintain confidentiality;Ability to use good judgment in making routine decisions in accordance with existing laws, ordinances, regulations, ethics and departmental policies and procedures;Knowledge of policy and the public sectorHigh proficiency in MS Office Suite and Adobe Creative Cloud, as well as deep experience using project management, social media management and email campaign software.High proficiency in MS Word, Excel, and Power Point. Familiarity with Customer Relationship Management (CRM) systems, (e.g., Salesforce is a plus).Knowledge of issues facing San Francisco’s diverse small businesses, especially Black, Indigenous, People of Color, and/or other marginalized populations.Proficiency in Spanish, Cantonese, Filipino or Arabic: reading, writing and speaking is preferred.The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.Minimum Qualifications1. Possession of a baccalaureate degree from an accredited college or university AND three (3) years of administrative/professional experience in community development, housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND two (2) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice; OR3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; AND one (1) year of administrative/professional experience in community development, housing and /or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR4. Possession of a Juris Doctor degree from an accredited college or university AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.SUBSTITUTION:Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.VERIFICATION OF EXPERIENCE AND/OR EDUCATION
: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at sfdhr.org.Note:
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.Additional Information Regarding Employment with the City and County of San Francisco:Filing Deadline:
Friday, August 2, 2024 - 11:59PM• Select the “I’m Interested” button and follow instructions on the screenApplicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.If you have any questions regarding this recruitment or application process, please contact: Anabel Simonelli-Kupelian, Chief People Officer, at anabel.simonelli@sfgov.org.
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