Product Designer
JLL Technologies - San Francisco, California, United States, 94199Work at JLL Technologies
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Overview
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Our products are wide ranging, serving end customers and internal teams across sales, leasing, and operations, focusing on demand generation, sales acceleration, and data-driven apps. Your time will vary between design execution across key products, conceptual experience design across a range of initiatives, and strong collaboration with internal stakeholders. You will be customer and insight led in your approach, with a sharp eye for detail and a strong track record bringing products to life with great design.
The resulting experiences will define excellence for our product offerings, combining services, technology and content in ways that engage and delight our customers, online and offline.
Lead the design process from problem discovery through implementation and ongoing measurement of impact, across multiple products with minimal supportGuide and validate design decisions through analytics and research, synthesizing new research methodologies appropriate to different customer and business problem scenariosSupport and mentor Product Designers within the team by overseeing their practice, leading by example and coaching where necessaryDetermine the right methods and artifacts that efficiently and effectively communicate design decisions e.g. experience maps, service blueprints, user journey, wireframes, low and high fidelity interactive clickable prototypesBalance user and business goals to achieve desirable, viable, and feasible solutionsFacilitate engaging and collaborative workshops with senior stakeholders, creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL Technologies.Collaborate effectively with product managers, engineers, designers, researchers, data analysts and business stakeholdersFacilitate presentations and reviews to socialize the rationale and insights that informed the design
Sound like the job you’re looking for?
Before you apply it’s also worth knowing what we’re looking for
:
Knowledge, Skills And Abilities
An inspiring portfolio, representing the process you follow to build insanely great experiences and examples of how you’ve driven change in culture and working practicesDemonstrable experience creating a user-centered design for a variety of products and business contexts, including B2B & B2CAbility to create detailed designs, interaction models, information design and UI specifications that bring clarity across design, development and data teamsAn in-depth understanding of contemporary UX/UI techniques, design systems, and user research methodsExperience translating web analytics into design initiativesProficient with design tools such as Sketch, Figma, Zeplin, Adobe XDFamiliarity with web accessibility standards (WCAG AA)Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500)Experience doing hands on user research including but not limited to conducting usability testing sessions
Education And Experience
Master’s Degree (or equivalent experience) in visual design or interaction design, HCI, psychology, or related disciplines
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