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Compensation Range: $42 - 47 per hour

Location: Atlanta, Georgia

Job Type: Contract

We're seeking an experienced Creative Services Operations Manager to join our team. In this pivotal role, you'll be the central connector between our creative team and two key business segments, ensuring a seamless and efficient workflow.

You'll be responsible for optimizing the resourcing, timelines, and execution of a wide range of creative projects, including packaging artwork and digital assets. The ideal candidate is a strategic thinker with a knack for managing complex projects and aligning stakeholders to deliver high-quality, on-brand work on time.

Responsibilities:

1. Oversee day-to-day operations of the creative department, including scheduling and project pipeline management.
2. Serve as the main point of coordination for incoming creative and digital creative project requests.
3. Assign and schedule tasks to internal designers and contractors based on their capacity and skill set.
4. Collaborate closely with creative, print production, digital, and marketing teams to ensure alignment.
5. Lead ongoing sessions to monitor and adjust project timelines with the Creative team to ensure on-time delivery.
6. Create a process for providing business leaders with informed decisions.
7. Manage daily, weekly meetings, kickoff meetings, reviews, and wrap-ups to improve workflows over time.
8. Lead meetings to quickly decide on priorities when there are constraints.
9. Attend Business Teams Status meetings.
10. Assist with prioritization during high-volume periods to ensure mission-critical projects move forward.
11. Maintain project management tools and develop workflows and organization systems within and between scoped tech tools to automate processes (Project Management Software, PageProof, Spec Right, Media Valet).
12. Create dashboards and traffic calendars, and develop new internal processes to ensure compliance with internal procedures.
13. Educate and onboard stakeholders to new ways of working and ensure ongoing compliance.
14. Partner with the Creative and Digital team to develop and educate on new briefing templates and processes.
15. Assist the Digital Asset Management (DAM) team on standardized processes for ingesting, naming, tagging, and organizing digital assets (images, videos, design files).

Qualifications:

1. 5+ years of experience in creative project management, marketing operations, or a related field.
2. Proven ability to manage multiple deadlines and teams across different types of creative deliverables (digital, print, video, social, branding).
3. Experience with project management tools, asset management systems (DAM), and workflow platforms.
4. Strong leadership, attention to detail, organizational, time-management, problem-solving, interpersonal skills, and multitasking skills.
5. Clear and concise communication style; ability to work with multiple teams and personalities.
6. A deep understanding of the creative workflows and production process (print, digital, video, etc.).

Preferred Traits:

1. Collaborative and solutions-oriented; someone who can help find a way forward as a thought leader.
2. Ability to remain calm and flexible under pressure and pivot quickly when priorities shift.
3. Process-driven.
4. Strategic thinker who thrives in a fast-paced, dynamic environment.
5. Proactive communicator who builds trust across departments.
6. Background in creative services, advertising, or marketing.
7. PMP or similar certification is a plus.
8. Experience working with cross-functional teams in a fast-paced environment.

This job posting is active and open for applications for thirty days. The job is classified as Mid-Senior level, Temporary employment, in the Information Technology function within the IT Services and IT Consulting industries. The role offers a competitive hourly rate of $42-$47.