Telecommunications Specialist- TS/SCI
Jacobs - Winchester, Virginia, United States, 22603Work at Jacobs
Overview
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Overview
Responsibilities:
Work as a Telecommunication Specialist in a high-tempo environment is support of a DISA SP program that provides onsite operation and maintenance (O&M) support of secure and unsecure voice, video, data systems, networks, and information systems.
Identify process improvements, efficiency gains and innovative approaches to sustainment operations to increase customer’s Delightful Customer Experience (DCE).
Conduct scheduled and unscheduled maintenance and operational testing to validate performance within prescribed standards and tolerances.
Facilitate monthly operational testing of equipment to ensure operational readiness in accordance federal and local policies.
Coordinate with internal project management teams to facilitate the design, testing, and training of new and future communications systems to meet customer needs.
Monitor and troubleshoot equipment failures; coordinates and directs system repair.
Review and interpret changes to policy doctrine and directives to determine impact to mission operations and established processes; develop, update, and maintain procedures and guidelines resulting from policy changes or new and emerging technology insertion; make recommendations; inform customer of best practices.
Certify and validate that new communication platforms are properly installed and brought on-line for operational use; coordinate installation efforts to ensure schedules are met and customer’s daily operations are not disruptive.
Develop and implement new equipment training (NET) and advanced communication equipment training to supported communication officers and internal team members in accordance to DoD and local policies.
Able to rapidly deploy as a communication support team to support the customer and other Department and Agencies (D/As) during scheduled/unscheduled exercises, visits, and emergency response events.
Assist the Logistics Manager with issuing, receiving, transportation, and inventory of equipment.
Travel as needed (10%).
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