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ESR Healthcare - Boston, Massachusetts, us, 02298![ESR Healthcare](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at ESR Healthcare
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Overview
Mid-senior
Experience required:
5 Years
Education level:
Bachelor’s degree
Job function:
Information Technology
Industry:
Financial Services
Compensation:
View salary
Total position:
1
Relocation assistance:
No
Visa:
Only US citizens and Greencard holders
JOB DESCRIPTION AND RESPONSIBILITIES:A colleague in this role is responsible for the development, configuration, and customization of the ITSM application and services. The incumbent delivers new functionality across the ITSM application and supports the development lifecycle.
Configures and develops in the ITSM instance including routine changes or configuration adjustments.
Performs management and configuration of ITSM applications and modules, service automation, and system integrations.
Participates in the configuration of new applications or suites during planning, requirement gathering, design, development, documentation, and rollout phases.
Contributes to the strategic development of new platform customizations.
Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement.
Coordinates design of subsystems and total system integration.
Develop new enhancements and custom apps.
Assesses architecture and current system limitations, defines, and designs system specifications and evaluates input/output processes and working parameters for hardware/software compatibility.
QUALIFICATIONS:
Bachelor's degree or related experience (four-year degree preferred).
Strong technical acumen and capability, with demonstrated results.
5+ years of experience working with web application technologies (HTML, CSS, JavaScript, REST, etc.)
3+ years of ServiceNow development/implementation/administrative experience.
Experience developing applications on the ServiceNow platform and related technology (App Creator, Studio, ES5/ECMAScript, related client and server APIs).
Strong grounding in fundamentals of web application development (identity, security, etc.).
Experience working with structured data, schema, and databases.
Experience integrating internal and external (SaaS based) applications.
Exposure to Identity Management and Single Sign-On/Active Directory integrations.
Experience with Agile and SCRUM software development approaches.
Superior attention to detail with excellent written and verbal communication skills.
Ability to understand complex business needs and adapt appropriately.
Ability to learn and adapt to new technologies applicable to the ServiceNow platform.
Ability to manage multiple projects and priorities.
Previous success working in a dynamic environment with the ability to adapt to changing priorities.
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