Services Trainer & Technical Writer - Data Center Solutions
nVent - Wilmington, Delaware, us, 19894
Work at nVent
Overview
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Overview
Electrical Solutions Provider Why consider this job opportunity: Salary up to $169,300 Opportunity for career advancement and growth within a global organization Work remotely from a home office Comprehensive benefits package, including medical, dental, and vision plans, 401(k) with company match, and tuition reimbursement Commitment to community engagement and support for philanthropic activities Dynamic and innovative work environment focused on employee well-being and development What to Expect (Job Responsibilities): Conduct onsite training sessions for key customers on data center products Develop and deliver training materials, including manuals and hands-on demonstrations Provide technical writing and mentorship to customers during installation and maintenance Collaborate with sales and customer service teams to customize training programs Collect and analyze customer feedback to enhance training effectiveness What is Required (Qualifications): Bachelor's degree in a related field or equivalent work experience Proven experience in technical training and technical writing in a customer-facing role Excellent communication, presentation, and problem-solving skills Ability to work independently and manage multiple training sessions Willingness to travel 10-50% to customer locations; valid driver's license required How to Stand Out (Preferred Qualifications): Experience in the electrical solutions industry Familiarity with data center operations and products Strong organizational skills and attention to detail Background in instructional design or curriculum development Knowledge of adult learning principles and training methodologies
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