Seventh Dimension, LLC is hiring: IT Computer Technician/Audio-Vi...
Seventh Dimension, LLC - Fort Payne, AL, United States, 35967
Work at Seventh Dimension, LLC
Overview
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Overview
Join to apply for the IT Computer Technician/Audio-Visual Support (System Support Specialist) role at Seventh Dimension, LLC
Position Overview
The System Support Specialist will establish and maintain IT capabilities to troubleshoot Government-provided IT systems following DOD and local policies. Responsibilities include supervising, labor, transportation, software, materials, and parts for maintenance services, including preventive and repair services for computer-based media, cameras, microphones, and AV equipment. The role also involves providing responsive AV replacement and maintenance support for U.S. training facilities, coordinating hardware and software purchases, and adhering to U.S. Army SOPs and POI content.
Essential Duties and Responsibilities
- IT Computer Technician
- Manage and oversee IT systems and hardware
- Maintain computer certificates and user accounts
- Provide general IT support to military and training staff
- Perform lifecycle assessments and data backups
- Troubleshoot software and hardware issues, including specialized servers and RAID arrays
- Coordinate with relevant military units for system maintenance and troubleshooting
- Order replacement equipment up to $100,000
- Submit weekly status reports
- Audio-Visual Support
- Improve, update, and support AV systems in training facilities
- Provide warranty and system maintenance support for one year post-installation
- Offer end-user training and manuals
- Perform routine maintenance and replace unserviceable equipment up to $100,000
- Work in various environments, including outdoor and indoor settings, and handle physical tasks such as lifting and climbing
Required Skills and Abilities
- CompTIA Security+ certification
- Microsoft Certified Technical Specialist (MCTS) or higher
- Expertise in AV systems and proven service record
- Compliance with FAR regulations
- Experience with U.S. Army SERE school scale equipment
- 3+ years related experience preferred
- Secret Facility Clearance or ability to obtain one
- High School diploma or equivalent
- Proficiency in Microsoft 360 applications
- US citizenship or legal work authorization
- Professional demeanor and excellent communication skills
Physical Demands and Environment
The role requires physical activities such as standing, walking, lifting up to 25 pounds, and working in varied environmental conditions. Reasonable accommodations are available for disabilities.
Company Background
Seventh Dimension LLC specializes in Training & Support Services, serving customers since 2015 with innovative solutions. We are a SDVOSB with a TS Facility Clearance, Secret storage, and a DCAA-compliant system.
Disclaimer
This job description is not exhaustive and may include additional duties. Employment is at-will, and requirements may change to accommodate individuals with disabilities. All provided information is minimum and not a contractual obligation.
Equal Opportunity Statement
Seventh Dimension LLC is an equal opportunity employer, supporting veterans and all protected groups without discrimination.
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