Social Media & Community Manager (Remote / Los Angeles)
Alleyoop - Los Angeles, California, United States, 90079![Alleyoop](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Alleyoop
Overview
- Apply
Overview
The ideal candidate thrives in a fast-paced and results-driven environment, is hard working, a natural leader, and is enthusiastic about helping us achieve our mission and business goals.WHAT YOU’LL BE DOING:Manage Alleyoop’s social media presence from start to finish.Own the social media calendar, updating frequently based on campaign needs, brand goals and KPIs, and timely opportunities for audience engagement.Write social captions, schedule, and post daily content across Alleyoop’s organic social channels, including but not limited to Instagram, Facebook, and TikTok.Strategize ongoing content themes, including the look and feel, to foster and grow Alleyoop’s social presence. You’ll work closely with our marketing team to ensure the overall brand story aligns at all times.Source and work directly with content creators to curate social content.Work with the CX team to field customer service issues and questions on feed and DMs.Opportunities to meet with the Founders in person, attend local LA events hosted or attended by Alleyoop, attend photoshoots with creators & influencers, etc to record and/or create social content!Reach out to like-minded, non-competitive brands for giveaways and other acquisition/sales-related opportunities.Identify high-performing social content and creators to help grow and strengthen our influencer partners and network.Proactively come to the table with new ideas for engagement and community building. What aren’t we doing that you’re seeing and loving? What opportunities do we have that we aren’t taking advantage of? This requires an ongoing monitoring of trends and opportunities on all social platforms.Present social data and learnings on a weekly/monthly basis to the leadership team.WHO YOU ARE:5+ years of social media marketing experience with a consumer brand – preferably with beauty industry experienceCommunity engagement is at the core of everything you do – you love to interact with customers in DM’s and comments to build rapport and fan loyalty.Demonstrated ability and track record of building and maintaining a robust cross-channel strategy.Experience managing a team of direct reports, creative freelancers, and/or content creators.Must have experience directly communicating campaign objectives with influencers and content creators.Bachelor's Degree in Marketing, Advertising or related field preferred.Must have knowledge of social media analytics and tool sets.An innate eye for what works and what doesn’t work on social media, and holds a pulse on pop culture and technology.Social video content creation/editing experience for TikTok, IG Reels and other emerging platforms. Photoshop and/or Indesign for basic asset creation is a huge plus.The wit and charm to build and maintain strong and effective relationships both internally and with our community.Nimble is the name of the game. You must possess the ability to multitask, prioritize, and manage time effectively.Efficiency, flexibility, and out-of-the-box thinking will get you far here. (And in life. But especially here.)WHY YOU SHOULD JOIN US:We value culture over everything and look for managers who can inspire others and help cultivate their leadership skills.We’re a high energy, creative, contagiously enthusiastic & positive team that encourages and motivates each other to live the best version of our personal and professional selves every day.Like our products, we’re ambitious, overachieving, and multi-tasking. And like our brand, we’re funny, supportive, and don’t take ourselves very seriously.Competitive compensation and the opportunity to join a fun and growing teamLeadership team that offers a dynamic and energetic environment to grow and develop100% remote teamFlexible PTO policyGenerous medical benefitsAlleyoop is dedicated to promoting diversity, multiculturalism, and inclusion and is proud to be an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and any other protected status as required by applicable law. We strive to be a place where a diverse mix of talented people want to come, stay and do their best work!**This is a remote, work-from-home position**