Emergency Communication Specialist (LifeFlight), Days, Sign on Bo...
Vanderbilt Health - Nashville, Tennessee, United States,Work at Vanderbilt Health
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Overview
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.Organization:
LifeFlight OECJob Summary:Performs flight coordination. Performs ground, event communications coordination. Provides information and emergency notification to customers. Works with advanced communications systems. Practices continuous professional development and excellent customer service. Practices proactive operational support of the department.Position Hours:Shift: 6:00am - 6:00pm, must be available to work holidays and weekends.Department Summary:LifeFlight's Communications Center is made up of a team of licensed EMTs and Paramedics that serve as a Regional Medical Communications Center (RMCC) for Middle Tennessee, as well as communications for the Monroe Carrell Jr. Children's Hospital at Vanderbilt Neonatal and Pediatric ground ambulances, Vanderbilt LifeFlight's ground EMS and Event Medicine ambulances.Sign-On Bonus Requirements:The sign-on bonus is not applicable to current VUMC staff or former staff who have worked for VUMC in the past twelve months. The sign-on bonus is only available for full-time positions.Key Responsibilities:Performs and documents safe, efficient and accurate flight coordination.Understands the operations and applications of all communication equipment.Communicates information and emergency notification to customers in an efficient, concise and courteous manner.The responsibilities listed are a general overview of the position and additional duties may be assigned.TECHNICAL CAPABILITIESListening (Intermediate):
Demonstrates a high level of interest during all forms of communication, including conversations, seminars, and presentations.Decision Making (Novice):
Demonstrates the ability to make multiple decisions simultaneously which impact areas of direct responsibility.Change Management (Novice):
Establishes a structured methodology for responding to changes in the environment or establishing coping mechanisms for responding to changes in the workplace.Emergency Management (Novice):
Possesses sufficient fundamental proficiency to successfully demonstrate emergency management in practical applications of moderate difficulty.Core Accountabilities:Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance.Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.Team Interaction: Provides informal guidance and support to less experienced team members.Core Capabilities:Supporting Colleagues:
Develops Self and Others: Continuously improves own skills by identifying development opportunities.Delivering Excellent Services:
Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.Ensuring High Quality:
Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.Managing Resources Effectively:
Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.Fostering Innovation:
Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.Position Qualifications:Responsibilities:Certifications:LIC-National Registry of Emergency Medical Technicians-Basic ("Med Tech") ("EMT") - National Registry of Emergency Medical TechniciansWork Experience:Relevant Work ExperienceExperience Level:Less than 1 yearEducation:High School Diploma or GEDVanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
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