UX Content Designer
Thomson Reuters Holdings Inc - Ann Arbor, Michigan, us, 48113![Thomson Reuters Holdings Inc](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Thomson Reuters Holdings Inc
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Overview
About the Product Content Design Team Join our Global Design organization as we work to transform Thomson Reuters software products into market-leading cloud applications and further develop our digital landscape. We are moving fast, are customer obsessed and are re-imagining our business by focusing on the unique needs of individual industries and users.
Role Summary: Are you someone who loves the challenge of turning complex products, problems and constraints into elegant solutions that meet users' needs? Our team promotes an agile, collaborative, supportive environment where diverse thinkingandinnovative approaches to content and experimentation are welcomed and encouraged. Our work focuses on a breadth of transformational efforts across a large product and digital portfolio as we work together to deliver on the promise of making it easy to forour customersto do business with Thomson Reuters and manage their business using our applications.
UX Content Designers craft clear, consistent, succinct language for Thomson Reuters' product and digital experiences. This is a highly collaborative role that will partner closely with UX designers and researchers, product teams, leadership, accessibility specialists, development, and more to create user-centered experiences.
About the Role: As a UX Content Designer, you will: Deliver UX content design solutions for product or digital experiences Articulate the problem, execute defined design vision, and align work to strategies and objectives of the project Use data and metrics to influence decisions and measure progress Work collaboratively with UX Designers, UX Researchers, UX Development, Technology and Product partners and help educate about the importance of UX content when necessary Collaborate and work well in tools like Microsoft Teams, Miro, Mural, Figma, etc. Demonstrateunderstanding ofthe critical influence of words and visual language across design, research, product, and development teams Participatein contentdesignstrategy efforts,such as: Auditing product linesfor areas ofUXcontent opportunity Continually evolvingvoice & toneelementsforboth disparate and experientially connected products Participating inempathy/content/feature mapping and other discovery/sprint planning exercises in partnership with UX design and research Be customer obsessed -Advocate for customers during product prioritization Have a growth mindsetby thriving on challenges and viewing failures as a springboard for growth
About you You're a fit for the role of UX Content Designer if you have: Basic Qualifications: 3-6years of UX writing/content designexperienceandexposure to UX principlesfor a complexsoftwareproduct offering (cloud, app, or web) High level of attention to detail to ensure consistent outputs internally and for customers Solid understanding of current design thinking, UX content designbest practices, and radical user-focus within and across complex groups, if not large organizations Experience working with UX designers, researchers, developers, and product/program owners within a UX, creative, marketing, or similar setting Understanding of the importance ofUX success tracking: Primary and secondaryresearch mechanisms Balance of qualitative and quantitative outcomeson approach to language, tone, and content Ability to influence peers based on research/analytics outcomes and analysis Able to extend UX content writing skills intolargerUX content organizationvia design system, experiencemapping, and taxonomicthinking Take direction, execute, and provide usable and consumablecontent design-focuseddeliverables for research, organization, strategic efforts, etc. with minimal oversight Active exposure to agileUXapproach and partnershipcadencewith design and product/development partners Provide