Westfield Topanga, CA, Full-Time Studio Supervisor
Studs - Topanga, California, United States, 90290![Studs](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
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Overview
Based in the Topanga,CA Westfield location, the Studio Supervisor will report to the Studio Manager. You will be responsible for executing the Studio's presentation and experience while providing an amazing experience to Studs' clients.
Hourly Rate:
$24/hour
Key Responsibilities:
REVENUE
Financial Acumen
Reviews business reporting with the Studio Manager and Assistant Studio Manager to understand and effectively communicate opportunities in key business metricsPartners with the Studio Manager and Assistant Studio Manager to implement strategies to continually improve key business metrics and achieve sales planDrives Results
Contributes to a performance oriented culture by setting clear expectations and targets for the Studio team while leading the sales floorStructures the sales floor to maximize sales and service aptitudeCustomer Focus
Serves as a brand ambassador: welcomes and educates clients to the unique Studs' piercing and shopping experience through our selling cycleImplements and trains to service recovery best practicesOPERATIONS
Optimizes Work Processes
Oversees the Studio's experience division including selling culture, bedside manner, and training or the Studio's presentation division including brand standards and visual merchandisingMonitors, tracks, and communicates trends in their division area to the Studio Manager and collaborates on solutionsDecision Quality
Balances analysis, experience, and integrity when making decisions for the overall businessUnderstands when to take action and when to escalate to the Studio ManagerEnsures Accountability
Holds themselves and staff accountable to meet directive execution datesActs with a clear sense of ownership over the Studio's experience and presentation responsibilitiesTALENT
Builds and Develops Effective Teams
Contributes to creating a sense of belonging and strong team morale through collaborationLeads by example and models inclusive behavior for the Studio teamIntegrity
Prioritizes Studio compliance and ensures staff is accountable to company policies and standard operating proceduresAdmits mistakes and is not afraid to escalate when help is neededLives out our Core ValuesPeople-Centric
Shows consistency by providing best-in class service to everyone in the studioProvides prompt and direct coaching and feedback with clear actionablesRequirements:
30-40 hours per week, you must be available for four shifts including weekdays and weekendsComfortable standing for extended periods of time up to 8+ hoursAble to lift, carry, and move at least 20 lbsMust be able to handle chemicals safelyDriven, creative problem solver that consistently acts with integrity and speaks upOwner's mindset, with the ability to approach feedback and problems with a positive attitude.Full-Time Benefits & Perks
Comprehensive medical benefits, including $0 in-network mental health visitsHSA (Health Savings Account) or FSA (Flexible Spending Account)Dental, and vision insurance401kUp to $100 of Monthly Lifestyle Reimbursement funds for wellness-related expensesAdditional mental health resources such as Talkspace and GingerGender affirmation support servicesCommuter BenefitsAmple paid time off including three months of paid family leave for all full-time retail employees (biological, adoptive, and foster parents are all eligible)2 weeks Paid Sabbatical after four years of full-time serviceTrainings, performance reviews, and ongoing coaching to help you grow professionallyDiscounts on piercings and products (we've got your friends and family covered too!)Access to PerkSpot and additional benefits such as pet insurance and extended life insurance
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.
Click here for the Studs Privacy Notice for California Applicants.