Telecommunications Communications Assistant / Dispatcher
University of California - San Francisco Campus and Health - Seattle, Washington, us, 98127![University of California - San Francisco Campus and Health](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at University of California - San Francisco Campus and Health
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Overview
Security ServicesFull TimeJob Code: 77325BRJob Summary
Responsible for dispatching Security Services Personnel to emergent and non-emergent calls for service. Collaborates with UCPD dispatch on calls for service response. Answers emergency and non-emergency phone calls from the community, public safety dispatch entity, UCSF Health staff, patients, and visitors requesting assistance and information. Communicates overhead pages for some emergency alerts. Dispatches emergency code responses. The Security Services department operates 24 hours a day, 7 days a week. One must be able to work various shifts and days of the week including weekends and work at multiple San Francisco locations.Required Qualifications
High School diploma or GED equivalentValid California Drivers LicenseAbility to de-escalate angry, uncooperative callers or persons presenting at the front desk.Must be able to work shift work for a 24/7 security services operation, and to work at variable UCSF security services locations, as assigned.Must be able to pass background checks as employees have access to sensitive patient information and property.Ability to perform several related tasks simultaneously.Ability to learn and become proficient in the use of computer-based records management systems.Ability to acclimate to work in a high-pressure, high-call volume service environment.Preferred Qualifications
Dispatch experience monitoring radio communications, and transmitting on two-way radio/overhead microphone equipmentAbility to operate CCTV monitoring systemWork experience in a Security or Medical facility is a plusLicense/Certification
License: Valid California Drivers LicenseAbout UCSF
At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what's possible for the patients we serve. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report, UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere.Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence.Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Organization
HealthJob Category
Administrative Support, Security and Public Safety, Support ServicesEmployee Class
CareerPercentage
100%Location
San Francisco, CAShift
VariableShift Length
8 Hours
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