Froster & Joy Creator Job at Nothing Bundt Cakes #0914 in Baton R...
Nothing Bundt Cakes #0914 - Baton Rouge, LA, United States, 70873
Work at Nothing Bundt Cakes #0914
Overview
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Overview
We are seeking a detail-oriented and customer-focused individual to join our team as a Froster and Joy Creator. This dual-role position involves both frosting our Signature Bundt Cakes to perfection and delivering exceptional service to our guests.
What makes working here so sweet?
- Enjoy your evenings: We close earlier than most food service jobs.
- We offer flexible work schedules.
- We’re keeping it casual. T-shirts and sneakers are where it’s at!
- Cake discounts. Yummm!
- This job is fun. It’s literally a piece of cake!
- This is a great place to make new friends!
- It smells great in here, all the time, and you will too!
- You’ll get trained. Not only on crafting cake, but on growing your career.
- We love to celebrate and bring joy to the community.
Froster Responsibilities:
- Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals.
- Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
- Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly.
- Ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels.
- Adheres to the proper packaging, labeling and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs.
- Monitors inventory of frosting supplies and notifies management when replenishment is required.
- Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues.
- Cleans, sanitizes and restocks workstation, ensures frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
Joy Creator Responsibilities:
- Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
- Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
- Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
- Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
- Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
- Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
- Assists the Crafter in preparing cake decorations and packaging supplies as needed.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
Apply now. Joy is the job.
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