The Garrett Companies
Community Manager Job at The Garrett Companies in Chicago
The Garrett Companies - Chicago, IL, United States, 60290
Work at The Garrett Companies
Overview
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Overview
Reports to: Senior Director of Operations
At The Garrett Companies, we believe that through the relentless pursuit of excellence we can become the most successful multifamily development company in the country. We want to be the best, and we're unapologetic about it! We have been named the #1 fastest growing, privately held real estate company in the USA (Inc.500, 2018). Not only that, but we’re also the best-decorated team in the multifamily industry as a 100% certified Great Place to Work.
Major Objectives:
- The Regional Manager is responsible for the hiring, development and training of Area Managers and on-site teams.
- The Regional Manager drives the initial lease-ups and stabilized operations of assigned assets in the Garrett Residential Portfolio.
- The Regional Manager actively manages the delivery of apartment homes from the Garrett Construction team to the Garrett Residential team.
- The Regional Manager assists and is the main management point of contact with the Garrett Construction warranty process after the delivery of apartment homes.
- Regional Managers lead by example to attract, guide, develop and mentor high performing teams.
- Regional Managers are responsible for promoting and acting in accordance with Garrett Residential values to ensure our culture of workplace excellence is experienced by all team members.
- Regional Managers must have a keen eye for attention to detail in all areas of their jobs, including the appearance of the asset, project management organization and reporting/documentation.
Specific Duties & Responsibilities:
- Full responsibility for the administrative, personnel, leasing, marketing, maintenance and operations of assigned Garrett Residential managed assets with the support of the Garrett Residential team.
- Oversight of recommendations to maximize asset results and swift implementation of recommendations that will result in rent maximization, expense reduction and positive resident experience.
- Responsible for operational set up, construction delivery and pre-leasing of assets coming out of construction.
- Responsible for maximizing and continuing performance for stable assets.
- Trains third party management teams and Garrett Residential teams in the Garrett Construction warranty process and is the main management point of contact for the warranty process with Garrett Construction.
- Reviews and finalizes Monthly Overviews, including financial, operational, rent comp and other information for each asset.
- Obtains, maintains and updates in depth knowledge with rent comps and markets.
- Enforces all Garrett Residential Policies and Procedures and assists with reviewing active policies.
- Provide input on unit mix, pricing, signage and amenity packages for newly developed assets.
- Responsible for risk management of assigned assets including, but not limited to, contract execution, insurance compliance and emergency risk management.
- Implements the Garrett Residential Marketing Plan for assigned assets.
- Implements and oversees all Garrett Residential business systems for assigned assets.
- Lead or assist in special projects to create value for the company. This may include due diligence, property acquisition or disposition, serving on or participate in company sponsored/sanctioned committees and functions, etc.
- Network with other multifamily professionals and promote Garrett Residential within the community.
- Perform other related duties as required and assigned.
Minimum Requirements:
- Bachelor’s Degree preferred
- Certified Property Manager (CPM) designation preferred
- 10+ years of progressive residential property management responsibility
- Strong financial, operational and marketing experience – both analytical and forecasting
- Proven ability to attract and develop successful teams and leaders
- Must be able to delegate, motivate and effectively identify the best personnel and resources for applicable projects and manage those to peak performance.
- Comprehensive knowledge and understanding of multifamily operations including financial reports, ability to define issues of concern and act to effectively problem solve.
- Must possess professional written and verbal communication skills
- Microsoft Office Suite including Word, Excel and Outlook
- Must be consistently detail oriented.
- Dynamic leadership potential without oversized ego with ability to recognize personal shortcomings.
Pre-Prerequisites (these are the most important items):
- Relentless problem-solving skills.
- Will never claim the work of others as their own.
- Ability to anticipate.
- Understanding the difference between causation and correlation.
- We are all broom pushers. Every member of our team is willing to work and support at all levels.
Initial Training and Orientation:
- Scheduled Weekly Meeting with supervisor.
- Membership to professional organizations and continuing education is supported by The Garrett Companies.