Membership Sales & Marketing Director
The Royal Fox & Grove Country Clubs - Saint Charles, Missouri, United States, 63301Work at The Royal Fox & Grove Country Clubs
Overview
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Overview
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Royal Fox & The Grove Country Club
Member Only Private Clubs
Royal Fox Country Club:
4405 Royal & Ancient Drive, St. Charles IL
The Grove Country Club:
3217 Rt. 53, Long Grove IL
Title:
Membership Sales & Marketing Director
Reports to:
General Manager
Compensation:
Average annual salary inclusive of base + commissions is $75,000-$120,000+.
Sales professionals enjoy the ability to control their own income with no cap on commissions.
Education and/or Experience:
Bachelor’s degree in business administration, Hospitality or Resort Management, Communications, Public Relations or related major and three (3) years of work experience in the hospitality industry.
Five years of relevant work experience.
Job Knowledge, Core Competencies and Expectations:
Ability to establish and maintain effective relationships with supervisory/administrative staff, employees, guests and the public.
Direct and oversee the activities of the Membership Department and control its budget.
Knowledge of and ability to perform required role in emergency situations.
Job Summary (Essential Functions):
Develop and implement programs, projects and activities designed to increase and retain membership in the club. Represent the club in its relationships with numerous external constituencies.
Job Tasks/Duties:
Conducts tours for prospective members.
Calls and requests active members to make personal referrals and to assist with recruitment efforts.
Plans and implements strategies to meet club membership goals.
Develops and ensures that established procedures for processing prospective members’ applications are consistently followed.
Follows-up on telemarketing efforts, member referrals, leads from staff, catering contracts, newspaper articles, lists, publications, etc.
Assists prospective members in fulfilling application requirements.
Promotes club activities using table tents, newsletters, direct mail flyers, notices on the club website and other means.
Coordinates with the Events Manager the updating of the club’s master calendar.
Maintains online member directory.
Holds prospective member functions.
Processes member resignations; develops reports and undertakes special projects as applicable if membership retention problems arise.
Determines markets to be canvassed for qualified individuals and completes and maintains perpetual member invitee roster.
Assesses the need for and makes recommendations regarding membership classifications to help ensure that the needs of ever-changing markets are met.
Is present during club operating hours and events to assist in meeting and greeting members and guests.
Researches the need for ongoing sales promotions regarding demographics, market segmentation data, etc.
Tracks the success and overall performance of all membership activities.
Coordinates all club public relations efforts, members’ newsletters, news and media events, use of social media, and club promotional materials.
Attends management and staff meetings.
Develops and adheres to a departmental budget; after approval, monitors and takes corrective action as necessary to help assure that budget goals are attained.
Reports approved new members to the Controller to initiate proper administration of their memberships; ensures that applications are completely and properly filled out, that initiation fees are collected and that new members understand the privileges and costs of becoming a member.
Maintains club’s member bulletin boards.
Works with the Food and Beverage Department as needed to coordinate special member events.
Takes photographs of members and club officers at social events.
Surveys other clubs for information useful in setting and revising club membership policies.
Oversees the administration of all membership rules and regulations to ensure consistency in interpretation and application; updates club rules and regulations and keeps members informed of changes.
Completes other appropriate assignments made by the General Manager.
Other Benefits:
Competitive salary
Travel Expense
Medical, Dental and Vision insurance (Club portion paid based on plan selected)
Paid continuing education and professional dues.
Holiday bonus
Growing with the company.
Provided meal.
Physical Demands and Work Environment:
Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
Must be able to sit for prolonged periods of time.
Moderate noise level in the work environment.
Job Type:
Full-time
Pay:
$75,000.00 - $120,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Application Question(s):
Do you have a Bachelor’s degree in business administration, Hospitality or Resort Management, Communications, Public Relations or related major and three (3) years of work experience in the hospitality industry?
Education:
Bachelor's (Preferred)
Experience:
Relevant work: 5 years (Preferred)
Ability to Commute:
Saint Charles, IL 60174 (Preferred)
Work Location:
In person
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