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5 days ago Be among the first 25 applicants

Compensation: $68,650/year + benefits + bonuses (based on performance)

*Hours are subject to change based on events, meeting room bookings, etc. but you will know ahead of time.

About the Company: Downtown Works is the ultimate shared workspace experience with 5 vibrant locations in sunny San Diego! ️ We're the go-to hub for established companies and budding start-ups alike, offering our team an exciting, fast-paced environment where learning never stops . Our Community Managers are the heartbeat of our five-star service, delivering intuitive, refined, and dedicated support that keeps our members thriving. Join us and be part of the innovation wave at Downtown Works!

Position Overview: We’re on the lookout for an enthusiastic Community Manager to take the reins of our Carlsbad coworking space! If you’re an energetic professional with a passion for sales, operations, and leadership, this is your chance to shine and grow with us

What You’ll Do:

• Lead the Charge: Manage the day-to-day operations, from accounting and technology to staffing. You’ll ensure our space runs smoothly and efficiently ️
• Maximize Occupancy: Keep our private offices buzzing and work your magic to expand our coworking, meeting space, and virtual office offerings
• Sales Superstar: Attract new members and keep our current ones happy. You’ll be the friendly face of Downtown Works in Carlsbad
• People Developer: Recruit, train, and retain top-notch staff. You’re a mentor, coach, and cheerleader all in one
• Financial Whiz: Help with budget prep, oversee monthly billing, and keep our finances on track
• Member Satisfaction Champion: Ensure every member feels supported and satisfied. Their success is your success

Skills Utilized in This Position:

• Sales Savvy: Strong sales, follow-up, and communication skills to drive membership and retention
• High-End Hospitality: Ability to provide elevated, five-star service that makes our
• Interpersonal Excellence: Exceptional customer service and sales abilities, making every interaction count
• Tech Proficiency: Comfort with technology, including CRM systems (HubSpot, etc.), Google Suite, Microsoft Office (Word, Excel, PowerPoint), and quick to learn new systems and software
• Multitasking Maestro: Ability to juggle multiple tasks, organize workflow, and produce detailed, thorough work in a fast-paced environment while meeting deadlines ️
• Go-Getter Attitude: Highly motivated and driven to succeed ️
• Integrity and Reliability: High level of integrity and dependability
• Detail-Oriented: Keen eye for details that others might miss
• Financial Acumen: Strong financial analysis skills to keep everything on track
• Creative Problem Solver: Ability to proactively resolve issues quickly and creatively
• Social Media Savvy: Understanding of social media marketing to engage with our community and promote our brand

What’s Required:

• Experience: 2-4 years in sales, hospitality, customer service, or business operations
• Education: Bachelor's degree preferred
• Self-Starter: Ability to work independently and take initiative
• Organizational Talent: Exceptional organizational and multitasking abilities
• People Skills: Warm, approachable, and able to intuitively connect with people
• Team Player: Collaborative, reliable, and thrives in a team environment
• Customer Delight: Passion for surprising and delighting customers with outstanding service
• Professionalism: Professional demeanor with prior leadership experience a plus
• Adaptability: Thrives in a dynamic environment with continuous change and improvement
• Social Media Knowledge: Strong knowledge of social media platforms for marketing purposes is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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