Digital Marketing Onboarding Specialist, RYNO
EverService - Phoenix, Arizona, United States, 85003![EverService](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at EverService
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Overview
RYNO Strategic Solutions is an innovative, full-service Internet marketing company with 100+ RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.
Our Mission
We Exist to Grow Your Business...PERIOD.
Our ValuesWe are transparentWe are good communicatorsWe give backWe have integrityWe are positiveWe genuinely careWe focus on education
** Candidates not currently located in the Greater Phoenix area will not be considered for employment. This is an in-office position. It is not remote.
** Applicants must reside in and be legally authorized to work in the United States. Verification will be completed before a hiring decision is made.
Summary of Position
We're a dynamic team seeking a Digital Marketing Onboarding Specialist to join our fun, fast-paced office in North Phoenix.
We need an organized, task-driven individual with a keen eye for detail to guide our new clients through the onboarding process. The ideal candidate is self-motivated, positive, and possesses exceptional written and verbal communication skills. They should excel at quick problem-solving and be solution-oriented.
Position Responsibilities
Guide new clients through the onboarding process, managing approximately 40-50 clients simultaneouslyPlan and coordinate meetings with clients and internal teams to ensure timely completion of project deliverablesServe as the main point of contact for clients throughout the onboarding process, building strong rapport and engagementDocument updates frequently in CRM and Project Management softwareAddress and resolve client concerns effectivelyCollaborate with internal teams to optimize processes for efficiencyCoordinate with Account Management teams for seamless project handoffOther tasks as assigned by management
Requirements
3+ years of customer service/client-facing (in-person or virtual experience)Excellent written and verbal communication skills, with proficiency in phone and email communicationExceptional attention to detailCoachable natureAbility to work independently with minimal supervisionThrives in a fast-paced environment with tight deadlinesStrong organizational skillsAdaptability and quick grasp of new conceptsProactive, self-motivated, and dependable with a positive attitudeEffective multitasking and priority management skills
Preferred Skills
Experience with Salesforce and project management softwarePrevious Project Management experienceFamiliarity with WordPress (preferred)Basic understanding of SEO, SEM, and SMMBasic knowledge of Google Ads, GMB, Google Analytics, and GTMUnderstanding of DNS and hosting (preferred)Forward-thinking mindsetWillingness to learn and growExcellent time management skillsSales experience or understanding of B2B/B2C marketing salesA good sense of humor.
We value teamwork, integrity, and a positive attitude. Join us if you're ready to laugh, learn, and make a difference!
The total compensation for this opportunity includes a base salary range of $50,000 - $65,000 a potential for quarterly bonuses contingent on company performance, plus medical, dental, vision, and employee assistance benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, and location. As you go through our interview process, your recruiter will work with you to identify a competitive base salary within the proposed range.
Benefits
Annual $2,000 education budget for professional developmentPaid Time Off10 Paid Federal HolidaysMedical, Dental, Vision, and Life InsuranceA Comprehensive Employee Assistance Program401kFlexible start times and half-day FridayLeadership and advancement opportunitiesAn annual Misogi experience (https://youtu.be/nSvlC7hiVjQ) orYour choice of one of the following monthly benefits (up to an $85 value): house cleaning service, massage, child care, pet insurance, or gym membershipMonthly in-office events and monthly volunteer days to give back to our communityQuarterly Team BuildersThe dopest team merch!A casual work environment with lots of coffee and candyA badass Holiday Party https://drive.google.com/file/d/1Z5e6h7Sl8O9EMEDhN7H7rMDHBerCj3wv/view?
About EverService Holdings, LLC
EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients' CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at https://everservice.com/
This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.