UX Designer (Remote) San Antonio, TX
Rackner, Inc. - San Antonio, Texas, United States, 78208![Rackner, Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Rackner, Inc.
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Overview
Conduct user surveys and produce data in professional presentation mediums.Conduct human-centered design interviews of both internal and external Platform One stakeholders to ensure CSAT and NPS scoring improvements.Support user-facing design strategy sessions utilizing collected data and surveys.Conduct design and ideation sessions with multiple personas and stakeholders to ensure the full capture of customer experiences.Work closely with other team members to integrate UX design into service delivery, user experience, marketing, customer success, and leadership.We are seeking professionals with:
Strong knowledge of user experience (UX) design principles and methodologies.Proficiency with design tools such as Sketch, Adobe XD, Figma, and other relevant UX/UI software.Familiarity with usability testing methods and user research techniques.Understanding of human-centered design and interaction design.Nice to have:
Proven experience in UX design, including creating wireframes, prototypes, and user flows.Background in conducting user research, surveys, and interviews.Experience in designing for both web and mobile platforms.Excellent communication and collaboration skills.Strong problem-solving abilities and attention to detail.Ability to translate user needs and business requirements into engaging and effective user interfaces.Creativity in developing innovative design solutions.Who We Are:
Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.Our customers hail from a diverse, ever-growing list of industries.Benefits/Additional Info:
Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided. Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!401K with 100% matching up to 6%Highly competitive PTOGreat health insurance with large network of providersLife Insurance, and short- & long-term disability
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