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Job Title: Library Student Assistant
Location: Americus, Georgia
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 287865
About Us

Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia.

Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond.

Job Summary

Library Student Assistants serve as the first point of contact for users entering the library and are key contributors to creating a welcoming, supportive, and resourceful environment. They assist with a variety of public service and operational tasks, including circulation desk support, shelving materials, answering questions, and assisting with special projects and events. This position requires strong customer service skills, attention to detail, and a willingness to work collaboratively with library staff and patrons.

Responsibilities

Customer Service & Circulation Support

• Provide courteous, helpful assistance to library users
• Check library materials and equipment in and out using the library system
• Answer and route telephone calls professionally
• Assist patrons with general inquiries about the library, its services, and its policies
• Direct users to appropriate staff or departments for specialized help

Library Operations

• Shelve returned materials and maintain order in assigned areas through shelf reading
• Assist patrons with scanning, copying, and basic technology needs
• Open and close the library following established procedures
• Record library usage statistics and reference interactions
• Deliver, sort, and distribute internal and external library mail

Special Projects & Events

• Support library staff with various projects as needed
• Assist with outreach events, guest speaker sessions, and other programming
• May create flyers, signage, or contribute to the library¿s social media presence

Advanced Responsibilities (as experience allows)

• Assist with interlibrary loan processes
• Help maintain building organization and navigate user questions about library spaces
• Support promotional efforts through basic graphic design or content creation

Required Qualifications

Required

• Must be a currently enrolled full time student in good academic and conduct standing
• Strong communication and interpersonal skills with a customer-first attitude
• Ability to follow detailed instructions and work independently or as part of a team
• Basic computer proficiency; willingness to learn library systems (e.g., Alma, Gil-Find, Tipasa)
• Dependable and punctual
• Ability to lift materials weighing up to 25 pounds

Preferred Qualifications

Preferred

• Prior experience in a customer service role
• Cumulative GPA of 2.3 or higher
• Good judicial standing with the university

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu.

For technical support, please call the USG Service Desk at 877-251-2644 or support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.

Other Information

Working Hours

Library Student Assistants work scheduled shifts during regular library hours. Shifts may include evenings, weekends, and university holidays. Availability for evening shifts and flexibility during peak periods (e.g., finals week, orientation, homecoming) are especially valued.

Typical Library Hours:

• Monday¿Thursday: 8:00 AM ¿ 10:00 PM
• Friday: 8:00 AM ¿ 5:00 PM
• Saturday: 1:00 PM ¿ 5:00 PM
• Sunday: 2:00 PM ¿ 10:00 PM

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