Advertising Account Supervisor
Supper Co. - Springfield, Massachusetts, United States,![Supper Co.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Supper Co.
Overview
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Overview
ResponsibilitiesBuild and maintain strong relationships with clients, acting as the primary point of contact for all communicationLead a team of account executives, providing guidance, support, and mentorship to ensure the team meets or exceeds client expectationsDefine project strategy and develop project briefs and scopes of work to document the project assignment, objectives, strategies, and tactics.Develop and execute advertising campaigns across various media channels, including digital, social, print, and broadcastDevelop project estimates that reflect scope of work.Collaborate with creative, media, and strategy teams to ensure campaigns are on brand, on target, and delivered on time and within budgetIn collaboration with the Digital team, monitor campaign performance and provide regular reports and analysis to clients and internal teamsIdentify opportunities to upsell and expand services to clients, ensuring revenue growth and client satisfactionStay up-to-date with industry trends, technology advancements, and best practices to continuously improve agency offerings and client resultsAbility to work in and coach teammembers within various platforms to support the execution of work as needed including, email service providers, marketing automation platforms, website content management systems, customer relationship management systems, etc.Working with the team to develop content themes and calendars for multi-channel communication.Ability to provide clear, decisive feedback to the team.Ability to assess the priority of projects and direct teammembers towards those priorities.Management responsibilities with direct reports as well as informal leadership responsibilities within the agency.Professional, clear, and friendly client communication. Constantly keeping the client aware of project status and ensuring accurate documentation is provided throughout the process.Ability to engage impactfully with clients in virtual or live meetings with strong verbal communication skills.Ability to anticipate client needs and the needs of the team to ensure the team is prepared for each step in the project and the client feels cared for.
QualificationsBA, BS, or MBA degree with an emphasis in Marketing Communications, or related field; or equivalent combination of education and work experience.5-7 years of experience in marketing & advertising.Advertising agency experience preferred.Excellent written/verbal communication and time management skills.A basic understanding of Web technology platformsUnderstanding of strategic marketing principles and hands-on experience executing holistic marketing plans.Experience managing multiple projects.Must be self-motivated and a lover of learning.