Face to Face Marketing Representative
Spinnaker Resorts - Ontario, Ohio, us, 44862Work at Spinnaker Resorts
Overview
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Overview
JOB DESCRIPTION SUMMARY
The Face to Face / Outreach Marketing Representative is responsible for performing and/or assisting with all aspects of marketing our resorts at local locations (concierge desks, hotels, restaurants, attractions, etc.). As well as over the phone, both inbound and outbound calling. Under supervision, the face to face/ outreach marketing associate interacts with potential consumers to promote Spinnaker Resorts to generate package sales, direct tours and/or leads by ensuring brand standards are met while generating tours for the purpose of timeshare solicitation.
DUTIES AND RESPONSIBILITIES
Sell vacation packages either Face to Face and/or over the phone to generate leads for the purpose of timeshare solicitation, using provided package prices and gifting incentives.
Meet and exceed production minimum standards. (ex. hours per tour, hours per package, etc.)
Assist with data entry of packages: leads and tours, as needed.
Responsible for the setup and breakdown of all booth equipment and promotional material.
Attend and participate in a variety of meetings to maintain a specific level of knowledge pertaining to new developments, requirements, and policies.
Other duties as assigned by the Marketing team within the scope of package sales and lead/tour generating.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High School Diploma or GED equivalent required or significant work experience in the field
Minimum one (1) year business experience required
Previous experience working outdoors
Microsoft Office Suite (Outlook, Excel, Word)
Accuracy in data entry
Previous experience with customer service
Ability to assist and support others using tact, patience, and courtesy
Ability to communicate effectively in a professional manner using tact, patience and courtesy, both verbally and in writing
Ability to work independently, with minimal supervision
Ability to travel to event locations both locally and nationally
Ability to stand for long periods of time
Strong knowledge of vacation ownership and travel exchange companies
Strong knowledge of and skilled in negotiation.
OPTIONAL SKILLS A PLUS
Reliable transportation
Flexible Availability
Experience working in a fast-paced environment
Ability to work under pressure and deadlines
Strong knowledge of Spinnaker Resorts and/or the timeshare industry
BENEFITS (Based on Eligibility)
Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules
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