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3 days ago Be among the first 25 applicants

Base pay range

$25.00/hr - $27.00/hr

Position Overview:

Term: 6+ months

Location: On-site in Nashville, TN 37203

Pay: $25-27/hr

Hours: Standard Business

*This position will require a 7-year criminal background check + drug screen

What you’ll do as the Audio/Visual Tech:

Provide white glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.

Perform tasks that require physical presence at Customer Locations.

Perform installation, configuration, and troubleshooting of Audio/Video devices, conference room devices, Windows devices, and Teams/Zoom conferencing solutions.

Perform connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams, and providing support during meetings or events.

Replace faulty or damaged equipment components, such as hard drives, power supplies, or network cards.

Perform basic troubleshooting steps such as power cycling devices or checking physical connections.

Perform physical maintenance tasks such as rack and stack operations and equipment labeling.

Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections, and communication links.

Maintain an inventory of equipment, tracking serial numbers, and managing spare parts.

Perform on-site troubleshooting tasks, such as verifying power and network connectivity, checking indicator lights, or physically inspecting devices.

Perform asset management.

Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings.

What you will bring to the team:

Strong knowledge in ITIL process.

ITIL Certification.

Strong communication skills.

Good understanding of Audio/Video technologies.

Good understanding of VIP support for conference room setup.

Good experience with end-user and deskside support.

Zones offers a comprehensive benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance.

At Zones, work is more than a job – with exciting careers with a global team who are client-centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology
• IT Services and IT Consulting