UX RESEARCHER
Amazon - Seattle, Washington, us, 98127Work at Amazon
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Overview
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.The DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation, and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS - 6+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.- Strong portfolio that illustrates how your research has informed strategic decision-making.- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qualitative methods, and the proven ability to execute the right methodology to get the needed result.- MS in Anthropology, Psychology, Sociology, or a related field.PREFERRED QUALIFICATIONS - Ability to independently drive multiple concurrent projects in an agile environment.- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Passion for understanding and applying the latest learnings and innovations in social and behavioral science, research methods, and UX design.- Strategic, business-building approach to research with a proven capacity for translating data into bottom-line impact.- Ability to handle high complexity and ambiguity, defining crisp, cogent strategy for net-new product development, whether from many diverse inputs, or with no input at all.- Experience systematically weaving research insights into ideation and design sprint processes.- Deep understanding of human motivations, capabilities, and limitations, and their implication for product design.- Understanding of the product design process and how research is appropriately integrated at each phase.- Experience with embedded systems and multi-modal device interaction (e.g., touch, voice, and mediated control).Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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