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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Access Data Consulting Corporation The Content Design Manager will partner with a cross-functional team and will effectively prioritize work to align the content strategy with the overall product vision and roadmap for the customer and associate digital channels. This role will also be responsible for managing and executing the delivery of our content management system, migrating from the old on-prem platform to the new CMS in the cloud. Essential Duties and Responsibilities : The essential functions include, but are not limited to : Define and execute an overall content strategy across our digital channels to create an intuitive, self service solution for our customers. Own and manage the implementation of our content management system including content modeling, planning, execution and migration. Partner with UI / UX designers, digital product and technology to build delightful user experiences, both internal and external, from the ground up and shape the product roadmap Own and manage content types focused on products targeted on internal and external users. (ex; product content, UI / UX content, help text, customer notifications, support, etc) Define the tone of voice for the customer content to ensure we are communicating in a language that resonates with our customer base. Create and advocate for approachable language that best communicates our mission and products externally. Work with a cross-functional team to build or iterate on new features and products Engage throughout the product development process to improve the overall experience and ensure consistency Develop frameworks, guidelines, audits, and processes to help define, manage and improve product content across our digital channels. Analyze user research and customer feedback to identify customer successes and frustrations to improve the product and customer experience. Ensure high-quality content for our products in terms of simplicity, education, usability, and delightfulness Responsible for understanding the market and farm credits niche landscape in order to maintain competitiveness. Excellent communication skills to articulate content design decisions and process. Basic Qualifications Bachelors degree in business, communications or related field 5+ years experience helping people through understandable Content Design, Strategy and UX Writing. 4+ years of professional experience in copywriting and editing. Excellent English language skills, including knowledge of grammar and style. Ability to turn financial product and services content into simple and engaging customer language. Ability to explain edits and creative concepts to cross-functional stakeholders. Proficient in content management tools (e.g. Drupal, WordPress, Wix) Proven ability to tackle complex subject matter Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team. Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints. Experience collaborating with designers, product managers, engineers, and user experience researchers. Familiarity working with compliance and legal teams during the content development and approval process. A portfolio or selection of writing samples and past work to share Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Design IT Services and IT Consulting Referrals increase your chances of interviewing at Access Data Consulting Corporation by 2x Get notified about new Content Developer jobs in Denver Metropolitan Area . Denver Metropolitan Area $43.00-$48.00 1 day ago Content Developer - Instructional Labeling Denver, CO $39,000.00-$42,000.00 3 weeks ago Content Developer - Instructional Labeling Lakewood, CO $64,700.00-$80,900.00 1 week ago Staff UX Writer Content Designer, Google Cloud Boulder, CO $140,000.00-$175,000.00 2 weeks ago Test Content Developer - World Languages Splunk Threat Content Developer Cloud API Threat Detection (BHJOB22048_760) Senior Technical Writer / Content Designer, Google Workspace Services Sr. Product Manager, Content & Recommendations Denver, CO $130,000.00-$151,000.00 1 day ago Content Creator & Social Media Specialist (Hybrid) Greenwood Village, CO $83,200.00-$104,000.00 1 day ago Boulder, CO $160,000.00-$180,000.00 1 month ago Social Work Affiliate Instructor : Content Areas of Research, Legal, and Policy Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr Create a job alert for this search Content Developer • Denver, CO, United States #J-18808-Ljbffr