City of Saratoga Springs is hiring: Library Clerk in New York
City of Saratoga Springs - New York, NY, United States, 10261
Work at City of Saratoga Springs
Overview
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Overview
SALARY: $19.28 per hour.
- Graduation from high school or possession of a high school equivalency diploma OR.
- ONE (1) YEAR of full-time paid clerical experience.
This position exists in a public library and performs a variety of basic library clerical tasks in a functional unit of the library, i.e., Circulation/Technical Services, Adult Services, Youth Services, or Administration. The work does not require previous library training or knowledge of library techniques. Clerical procedures are generally standardized with detailed instructions given for new or difficult assignments. The work is performed under the direct supervision of a higher-level clerical or professional staff person. Library Clerks may direct the activities of Library Shelvers and volunteers. Does related work as required.
- Provides information to the public on library policies, procedures, and patron code of conduct.
- Establishes and maintains a high customer service performance standard.
- Answers telephones, takes messages, and directs callers to appropriate parties.
- Uses computer applications or other automated systems—such as spreadsheets, word processing, calendar, e-mail, and database software—in performing work assignments.
- Performs general typing.
- Performs specialized and routine clerical tasks, such as ordering materials and keeping an inventory of supplies; collecting fines and fees.
- Assists in the preparation of purchase orders for library materials.
- Assists patrons with general inquiries and material searches, and refers to librarians or other staff as appropriate.
- Greets and directs incoming patrons, providing directions to locations within the library (restrooms, meeting rooms, book shop, café, collections, etc.) and helping to communicate and implement health and safety protocols—during pandemic operations, this may include counting (“metering”) incoming patrons and ensuring face coverings are worn.
- May operate a vehicle for Library purposes.