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Store Located: United Tire & Service

We are seeking a Service Writer with high customer service skills to join our team! You will be responsible for overseeing and coordinating the activities of the service team along with 2 other managers in a high-volume, service-driven business. Making sure the store runs efficiently and is up to company standards.

Job Description

Store Located: United Tire & Service

We are seeking a Service Writer with high customer service skills to join our team! You will be responsible for overseeing and coordinating the activities of the service team along with 2 other managers in a high-volume, service-driven business. Making sure the store runs efficiently and is up to company standards.

Responsibilities:

• Exceptional customer service skills are our first priority.
• Supervise service team of workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints
  
  

Qualifications:

• Previous experience in retail, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities
  
  

Company Description

Great business, stable workplace with great technicians. We are a full-service facility that does 75% mechanical work and 25% tires. United Tire & Service is one of the fastest growing automotive groups in the tri-state area. Built on the foundation of all locations being independently owned and operated for more than 25 years in many cases. We pride ourselves on honesty, integrity and urgency for our customers and our employees while having a fun, safe work environment.

Great business, stable workplace with great technicians. We are a full-service facility that does 75% mechanical work and 25% tires. United Tire & Service is one of the fastest growing automotive groups in the tri-state area. Built on the foundation of all locations being independently owned and operated for more than 25 years in many cases. We pride ourselves on honesty, integrity and urgency for our customers and our employees while having a fun, safe work environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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