Conexess Group
Technical & UX Content Writer – Software Solutions
Conexess Group - Trenton, New Jersey, United States
Work at Conexess Group
Overview
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Overview
Technical & UX Content Writer – Software Solutions
Technical & UX Content Writer – Software Solutions
4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.
Our client is seeking a skilled and motivated Technical & UX Content Writer to join our Software Solutions team. This is a full-time, permanent position focused on creating, maintaining, and enhancing product documentation while helping to shape the voice, tone, and user experience of our software products.
About
About the Role
This role will be to collaborate with Product, Engineers, Design, and Support teams to deliver high-quality documentation to support internal teams and customers. You will become an expert in our client's technical software products, optical networking, and play a critical role in improving how we deliver product information, troubleshooting guides, release documentation, in-app communication, and UX copy standards for our software suite.
Key Responsibilities
Develop and maintain technical documents such as install manuals, release notes, admin troubleshooting guides, and server sizing requirements. Create and manage context-sensitive help and documentation repositories, review and contribute to all in-app communication and help establish consistent guidelines. Work closely with internal teams to gather source material and validate documentation accuracy. Support AI-based document repository initiatives by helping structure content for natural language search. Drive improvements in documentation processes, tools, and UX copy practices.
What You'll Document
Internal and external support documentation Server sizing and network scaling models Installation and configuration procedures (Linux, Postgres, multi-server architectures, geographic redundancy) Product release features and updates Workflow and troubleshooting processes In product communication, user guides, and work with design for UX copy standards.
Required
3+ years of experience as a technical writer, preferably in technical software or networking Experience working alongside software engineers or in a software engineering environment Excellent written communication and organizational skills Experience with documentation tools and content management systems Optical networking knowledge is highly desirable
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Conexess Group by 2x Sign in to set job alerts for “User Experience Writer” roles.
New Jersey, United States $106,000.00-$184,000.00 2 weeks ago Jersey City, NJ $70,000.00-$100,000.00 1 week ago Hoboken, NJ $70,100.00-$100,500.00 2 weeks ago Caldwell, NJ $57,000.00-$60,000.00 1 week ago New Jersey, United States $52.00-$56.00 1 week ago Raritan, NJ $65,200.00-$135,000.00 2 weeks ago Cranbury, NJ $55,000.00-$60,000.00 1 week ago Princeton, NJ $74,000.00-$84,000.00 5 days ago Sportsbook Ticket Writer- Sportsbook- Part Time
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#J-18808-Ljbffr
Technical & UX Content Writer – Software Solutions
4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.
Our client is seeking a skilled and motivated Technical & UX Content Writer to join our Software Solutions team. This is a full-time, permanent position focused on creating, maintaining, and enhancing product documentation while helping to shape the voice, tone, and user experience of our software products.
About
About the Role
This role will be to collaborate with Product, Engineers, Design, and Support teams to deliver high-quality documentation to support internal teams and customers. You will become an expert in our client's technical software products, optical networking, and play a critical role in improving how we deliver product information, troubleshooting guides, release documentation, in-app communication, and UX copy standards for our software suite.
Key Responsibilities
Develop and maintain technical documents such as install manuals, release notes, admin troubleshooting guides, and server sizing requirements. Create and manage context-sensitive help and documentation repositories, review and contribute to all in-app communication and help establish consistent guidelines. Work closely with internal teams to gather source material and validate documentation accuracy. Support AI-based document repository initiatives by helping structure content for natural language search. Drive improvements in documentation processes, tools, and UX copy practices.
What You'll Document
Internal and external support documentation Server sizing and network scaling models Installation and configuration procedures (Linux, Postgres, multi-server architectures, geographic redundancy) Product release features and updates Workflow and troubleshooting processes In product communication, user guides, and work with design for UX copy standards.
Required
3+ years of experience as a technical writer, preferably in technical software or networking Experience working alongside software engineers or in a software engineering environment Excellent written communication and organizational skills Experience with documentation tools and content management systems Optical networking knowledge is highly desirable
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Conexess Group by 2x Sign in to set job alerts for “User Experience Writer” roles.
New Jersey, United States $106,000.00-$184,000.00 2 weeks ago Jersey City, NJ $70,000.00-$100,000.00 1 week ago Hoboken, NJ $70,100.00-$100,500.00 2 weeks ago Caldwell, NJ $57,000.00-$60,000.00 1 week ago New Jersey, United States $52.00-$56.00 1 week ago Raritan, NJ $65,200.00-$135,000.00 2 weeks ago Cranbury, NJ $55,000.00-$60,000.00 1 week ago Princeton, NJ $74,000.00-$84,000.00 5 days ago Sportsbook Ticket Writer- Sportsbook- Part Time
Cranbury, NJ $42,000.00-$52,000.00 2 weeks ago Digital Copywriter, Experience, Design and Analytics (XDA)
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New Jersey, United States $90.00-$99.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr