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Job Title/Position:       Community Relations Representative
Reports To:                  Executive Director/Regional Director of Growth and DevelopmentStillwater Hospice is a dynamic, growing and exciting company looking to add a Community relations representative in the helena, Montana area. If you are a self-driven, motivated, goal oriented professional that is passionate about establishing and nurturing community relationships and educating everyone about the value and benefit of hospice services, apply now!

salary: $55,000 - $70,000
with additional incentive opportunity

Job Description SummaryThe Community Relations Representative focuses on promoting and educating individuals, healthcare professionals and assisted living/skilled nursing facility personnel to increase awareness of and help set up patients with hospice services. Essential Job Functions/Responsibilities

• Meets with potential hospice patients and family members to share the benefits of hospice services and provide overviews of what is included in the hospice benefit. 
• Works to meet and exceed admission goals. 
• Presents to large and small groups.
• Develops and maintains relationships with various community organizations.
• Works with the local Interdisciplinary Team to ensure seamless end-of-life care.
• Maintains comprehensive working knowledge of agencies market including key referral sources and positioning opportunities.
• Maintains comprehensive knowledge in the field of marketing and shares appropriate information with organizational personnel.
• Maintains comprehensive knowledge in the field of marketing and shares appropriate information with organizational personnel.
• Executes marketing promotional initiatives to achieve projections.
• Finds opportunity in the community to educate and present on the basics of hospice care and its benefits.
• Tracks and documents prospecting activity in an organized and efficient manner.
• Covers Helena, Montana and an 80-mile radius outside of Helena, MT to ensure that city and rural areas withing the territory are effectively supported. 
• Organizes and attends education lunch and learns, local chamber events, and community "Hospice 101" meetings to teach and educate those in the community.
• Learns and understands the importance of compliance as it relates to running a successful hospice agency. 
• Documents appropriate activity while maintaining security and privacy policies. 

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.Position Qualifications

• Bachelor's degree preferred.
• Previous account management and/or sales experience is preferred.
• Three (3) years’ experience in health care is preferred.
• Previous hospice or senior care experience is preferred. 
• Ability to market and deal tactfully with potential patients and families in the community.
• Demonstrates compassionate, kindness and understanding.
• Demonstrates good communications skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Willingness to travel an 80-mile radius of Helena, Montana to meet the needs of potential patients, community partners and the Interdisciplinary team. 

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