Operations Manager - Music City 4x4 (Hendersonville & Clarksville...
Music CIty 4x4 - Hendersonville, TN, US, 37075
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Job Description
Operations Manager – Music City 4x4 (Hendersonville & Clarksville, TN)
About Us:
Music City 4x4 is a premier offroad customization and truck accessory shop with locations in Hendersonville and Clarksville, TN. We specialize in lift kits, wheels & tires, lighting, offroad accessories, and more. We are looking for a strong leader to oversee our locations, drive sales growth, improve operational processes, and ensure financial success.
Position Overview:
We are seeking an experienced Operations Manager to take Music City 4x4 to the next level. This role will oversee all day-to-day operations, develop and implement standard operating procedures (SOPs), track sales targets, manage financials, and help drive business growth. The ideal candidate has a strong background in automotive operations—preferably vehicle customization—but at minimum, a passion for the industry and a willingness to learn.
Key Responsibilities:
- Oversee daily operations at both Hendersonville and Clarksville locations.
- Develop and streamline SOPs to improve efficiency and consistency.
- Track sales, set targets, and adjust pricing/services/promotions to maximize revenue.
- Manage P&L, profitability tracking, and labor/pricing adjustments as needed.
- Identify and explore new revenue streams to expand business opportunities.
- Handle hiring, training, and performance reviews for key positions.
- Assist with promotions and customer outreach (external marketing handled by an agency).
- Allow Thomas (current manager) to handle conflict resolution while staying informed.
- Step in to lead and support the team when needed but focus primarily on high-level oversight and strategic direction.
Requirements:
- Experience in automotive service or offroad customization is strongly preferred.
- If no direct experience, must have a strong passion for the industry and a willingness to learn.
- Proven leadership skills with a track record of managing multiple locations or departments.
- Strong financial acumen, including P&L management, budgeting, and cost control.
- Ability to develop and implement process improvements and SOPs.
- Sales-driven mindset with the ability to analyze data and adjust strategies accordingly.
- Excellent communication and team leadership skills.
Why Join Music City 4x4?
- Opportunity to lead and grow a well-established offroad business.
- Competitive salary with potential performance-based incentives.
- Work in a dynamic, fast-paced environment with a passionate team.
If you’re a results-driven leader with a passion for truck & offroad customization, we want to hear from you!
We are committed to top-tier craftsmanship, elite customer service, and high-performance customization that sets us apart from the competition. Our experienced team of specialists ensures that every build meets the highest standards, whether for offroad adventures, overlanding, or daily driving.
With aggressive expansion plans, Music City 4x4 is growing into the ultimate destination for truck and offroad enthusiasts across the region. Whether you're looking for a rugged upgrade or a fully custom build, we bring your vision to life with precision and passion.