Director of Audio Visual (AV Sales & Operations)
Royal Productions - New Orleans, Louisiana, United States, 70123Work at Royal Productions
Overview
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Overview
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Key Responsibilities:
Leadership & Management:
Lead, mentor, and manage a team of AV technicians, fostering a culture of excellence, teamwork, and continuous learning.
Sales Strategy:
Develop and execute a sales strategy to drive AV revenue, including cultivating relationships with clients, event planners, and internal sales teams.
Client Relations:
Act as the primary point of contact for high-profile clients, ensuring their AV needs are met and exceeded. Provide expert consultation during pre-event planning to maximize client satisfaction.
Operations Management:
Oversee the setup, operation, and teardown of AV equipment for all hotel events, ensuring that everything runs smoothly and on time.
Budget Management:
Develop, manage, and monitor the AV department’s budget, ensuring profitability while maintaining high service standards.
Inventory Control:
Oversee the management, maintenance, and upgrading of all AV equipment, ensuring it is always in optimal working condition.
Quality Assurance:
Implement and maintain quality control procedures to ensure all AV services meet the hotel’s high standards.
Staff Development:
Conduct training sessions and provide ongoing professional development opportunities for AV staff to ensure they stay current with industry trends and technologies.
Safety & Compliance:
Ensure all AV setups comply with safety regulations, hotel policies, and industry standards.
Reporting:
Generate and present regular reports on AV sales, operations, and team performance to hotel management.
Qualifications:
Experience:
Minimum of 4 years of experience in AV operations and sales, with at least 2 years in a leadership role within the hospitality industry.
Technical Expertise:
Extensive knowledge of AV technologies, including audio, video, lighting, and control systems, with the ability to troubleshoot and resolve technical issues.
Sales Acumen:
Proven ability to drive sales and increase AV revenue through strategic planning, client engagement, and relationship building.
Leadership Skills:
Strong leadership and team management skills, with a track record of successfully leading and developing a high-performing team.
Customer Focus:
Exceptional customer service skills, with the ability to communicate effectively and build strong relationships with clients and internal stakeholders.
Budget Management:
Experience in managing budgets, including forecasting, expense control, and revenue growth.
Education:
Bachelor’s degree in a related field preferred; equivalent experience will be considered.
Certifications:
AV industry certifications (e.g., CTS, CTS-D, CTS-I) are highly desirable.
Flexibility:
Willingness to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
Benefits:
Competitive salary commensurate with experience.
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Retirement plan with company match
Professional development and growth opportunities
Job Type: Full-time
Pay: From $25.00 per hour
Schedule:
Overtime
Weekends as needed
Work Location: In person
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