Northbay Automotive & Tire is hiring: Automotive Service Writer -...
Northbay Automotive & Tire - Petaluma, California, United States
Work at Northbay Automotive & Tire
Overview
- View job
Overview
- Health insurance
- Vacation
- Holidays
- Sick days
- Team bonus program
- Uniforms
- Training
Interested? We would be, too! Keep reading to learn more about this amazing Automotive Service Writer - Service Advisor job!
OUR IDEAL AUTOMOTIVE SERVICE WRITER - SERVICE ADVISOR
Can you meet these requirements?
- Sales skills
- People skills
- Attention to detail
Do you possess these traits?
- Skilled communicator - great customer service and communication skills
- Attentive - easily absorbs and retains new information
- Reliable - takes pride in being someone that others can count on
- Team player - flexible and willing to help out where needed
Are you able to work this schedule?
- 40 hours per week from Monday to Friday with weekends off
If you answered "yes" to the questions above, keep reading to find out what your day-to-day is like and to learn more about our supportive auto repair company!
WHAT YOUR DAY ENTAILS
At our busy and successful auto repair shop, our service advisors are the backbone of our operation. As the first point of contact for our valued customers, you play a crucial role in ensuring their satisfaction. You listen carefully to each client's concerns and work closely with our expert auto technicians to diagnose and repair their vehicles efficiently and effectively.
As a skilled communicator and problem-solver, you're responsible for writing up accurate estimates and maintaining clear lines of communication with both clients and technicians. You're also in charge of ordering any necessary parts and ensuring that each repair meets our high standards of quality control.
But it's not just about the technical aspects of the job - it's about the relationships you build with our customers. You're their go-to person for auto advice, updates, and feedback throughout the repair process. You take great pride in seeing their relieved faces when they're back on the road, knowing that you played a key role in getting them there!
WHO WE ARE
Since 1989, Northbay Automotive has been servicing and repairing personal, business, and fleet vehicles in the Petaluma, CA area. We are a family-owned shop dedicated to one simple goal: providing quality automotive services and repairs at a fair price. Our commitment to this goal has made us a five-star business and a favorite among our customers. We are a Napa Car Care Center, a AAA-approved facility, and we employ multiple ASE-certified technicians.
We couldn't provide the excellent customer service we're known for without our dedicated, talented team - that's why we give our employees the support they deserve. As a husband and father, our founder Mike Stauber understands the importance of a healthy work-life balance. We provide all our employees with competitive compensation and great benefits, and we do our best to create a positive, supportive work environment.
If we've piqued your interest, apply today to become our essential Automotive Service Writer - Service Advisor - you won't regret it!
Location: 94952