**Why Mayo Clinic**Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (ayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.**Responsibilities**The Mayo Clinic Libraries are recruiting a Library Associate I who will work full-time onsite as a member of the Plummer Library Access Services team in Rochester, Minnesota. The Library Associate I will report to the Plummer Library’s Access Services Manager. Primary responsibilities will include:+ Staffing assigned shifts at the Plummer Library circulation desk, assisting patrons with library resources, computers, printing, and similar service needs+ Learning interlibrary loan management through ongoing training and practice and providing secondary-level backup support for full-time interlibrary loan staff+ Processing enterprise-wide Document Delivery requests in ILLiad, including routing requests, sourcing and scanning journal articles and book chapters+ Helping with Document Delivery requests by submitting, filling, and delivering bulk requests and importing/exporting PDFs from systematic review management software+ Providing scanning coverage at warehouse when needed+ Assisting with special projects including scanning, metadata entry, and inventoryUnder supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Associate I provides routine and complex/specialized library services and information in public services and/or technical services settings. Assists patrons with the use of increasingly sophisticated library resources, including various technology applications, electronic resources, computers, and office equipment; triages requests for materials, information, and other services; and refers complex questions to appropriate supervisor or other staff. Develops improvements in workflow. Mentors other library staff. May organize and/or monitor the work of other associates, students, or volunteers, with supervisory input. Works independently when scheduled for evenings/weekends, depending on library site. May be responsible for a library facility, including opening/closing tasks, and emergency or security-related situations, with supervisory input.**Qualifications**Associate degree or 60 undergraduate credits with three years of work experience in a library, archives, museum, or customer service environment.Note: Experience, in lieu of education, may be considered if the combination of undergraduate education and experience working in a library, archives, museum, or customer service environment is equivalent to five years. Knowledge of library systems and electronic applications. Demonstrated desire to take on additionally progressive responsibilities. Experience working in a health care setting. Experience participating in workplace teams.**Exemption Status**Nonexempt**Compensation Detail**$19.57 - $27.02 / hour**Benefits Eligible**Yes**Schedule**Full Time**Hours/Pay Period**80**Schedule Details**Monday - Friday, 8am-5pm**Weekend Schedule**N/A**International Assignment**No**Site Description**Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (ayoclinic.org/alllocations)**Affirmative Action and Equal Opportunity Employer**As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.**Recruiter**Ibby Gustamante**Equal opportunity**As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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Library Associate I_