Holland America Group
Global Gaming Partnership Marketing Specialist
Holland America Group - Miami, Florida, us, 33222
Work at Holland America Group
Overview
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Overview
Job Description
With the primary goal of supporting relationships with land-based casino partners, the Partnership Marketing Specialist will work closely with the Partnership Marketing Manager on the day-to-day partner relationships that support profitable casino business throughout Carnival Corporation's brands. The individual will provide operational support related to the partnership marketing segment and assist in implementing business processes necessary to facilitate bookings, sales and ongoing operations.
Job Functions:Manage Partnership Marketing contract administration processAssist in management of casino event planning with partner casinos, as assignedAssist in management of group planning and administration for VIP casino groups, as assignedProvide operational support for marketing alliances and programsWork with brand reservations teams to ensure successful communication of program detailsManage partner guest disputes and individual requestsAssist Partnership Marketing Manager in developing systems & procedures to support the administration Partnership Marketing sales programsPerforms other duties as assignedComplies with all policies and standardsQualifications:
Education: Bachelor's degree in MarketingRequired Years & Area of Professional Experience: 3-5 years casino experience with emphasis on casino sales, administration and marketing. Cruise line and/or travel reservation and legal contract management experience preferredCritical Professional Related Technical/Computer Skills: Casino marketing and cruise industry experience required.Knowledge, Skills & Abilities:
Self-motivated individual with strong relationship marketing skills. Detailed oriented, with superior organizational and customer service skills. Be able to provide superior customer service to all our partners and guests. Work independently with little supervision. Must be able to work efficiently, independently and as part of a team, in a fast-paced environmentPhysical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended period of time. May need to stand for long periods of time.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday. Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week and final schedule is determined by your leader. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plansEmployee Assistance Program and other mental health resourcesAdditional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company matchEmployee Stock Purchase plan
Paid Time Off
Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friendsPersonal and professional learning and development resources including tuition reimbursement.On-site preschool program and wellness center at our Miami campus
#LI-Hybrid
#LI-LS1
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law.
Benefits as a member of Carnival's Team:
A comprehensive benefit program which includes medical, dental and vision plansAdditional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company matchEmployee Stock Purchase planPaid vacation and sick timeCruise benefitsAn on-site fully accredited preschool educational program located at our Doral campusAn on-site Wellness Center and Health clinic at our Doral campus
To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser).
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
With the primary goal of supporting relationships with land-based casino partners, the Partnership Marketing Specialist will work closely with the Partnership Marketing Manager on the day-to-day partner relationships that support profitable casino business throughout Carnival Corporation's brands. The individual will provide operational support related to the partnership marketing segment and assist in implementing business processes necessary to facilitate bookings, sales and ongoing operations.
Job Functions:Manage Partnership Marketing contract administration processAssist in management of casino event planning with partner casinos, as assignedAssist in management of group planning and administration for VIP casino groups, as assignedProvide operational support for marketing alliances and programsWork with brand reservations teams to ensure successful communication of program detailsManage partner guest disputes and individual requestsAssist Partnership Marketing Manager in developing systems & procedures to support the administration Partnership Marketing sales programsPerforms other duties as assignedComplies with all policies and standardsQualifications:
Education: Bachelor's degree in MarketingRequired Years & Area of Professional Experience: 3-5 years casino experience with emphasis on casino sales, administration and marketing. Cruise line and/or travel reservation and legal contract management experience preferredCritical Professional Related Technical/Computer Skills: Casino marketing and cruise industry experience required.Knowledge, Skills & Abilities:
Self-motivated individual with strong relationship marketing skills. Detailed oriented, with superior organizational and customer service skills. Be able to provide superior customer service to all our partners and guests. Work independently with little supervision. Must be able to work efficiently, independently and as part of a team, in a fast-paced environmentPhysical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended period of time. May need to stand for long periods of time.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday. Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week and final schedule is determined by your leader. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plansEmployee Assistance Program and other mental health resourcesAdditional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company matchEmployee Stock Purchase plan
Paid Time Off
Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friendsPersonal and professional learning and development resources including tuition reimbursement.On-site preschool program and wellness center at our Miami campus
#LI-Hybrid
#LI-LS1
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law.
Benefits as a member of Carnival's Team:
A comprehensive benefit program which includes medical, dental and vision plansAdditional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company matchEmployee Stock Purchase planPaid vacation and sick timeCruise benefitsAn on-site fully accredited preschool educational program located at our Doral campusAn on-site Wellness Center and Health clinic at our Doral campus
To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser).
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf